We were initially relieved when we saw the room and hotel as we'd worried about what the hotel would be like for only £45 per night but this quickly changed when I mouse ran across our room. more

Me and my wife booked to stay for 2 nights but only stayed for 1, why? because we woke up after the 1st night with over 300 yes 300 bed bug bites. when we tried to get a refund we were told we would only get the 2nd night refunded and there was no way we would get the 1st... more

This hotel was a discrace!!!! We originally booked a double room but on arrival they tryed offering us a twin room because they said that they were the only rooms available even though we had reserved a double room. This place should NOT be called a hotel, i have stayed in many hotels and this was nothing like a hotel,... more

Driving around looking for a hotel near ilford ,i came across the rossmore hotel , i was looking for hotel for up 2 six weeks for myself and a colleague, iwas shown a room and everything seemed fine, On arrival booked for four nights and given keys to rooms , my room had a punched hole in the bathroom door,... more

Myself and some friends recently stayed at this hotel whilst visiting the british international motorshow. Firstly on arrival they had messed up our bookings and we were informed by the very rude receptionist that we had no rooms booked!!!!, we tried to explain we should have, and even showed the booking confirmation, but were still told our rooms had gone.... more

I stayed here from 7/7 - 10/7 2008. I booked this hotel via a web site back in November along with a hotel in Rome. Had no problems in Rome, but this hotel had not kept my booking, citing problems with my card which they tried to access back in November, although I was assured this would not happen, still... more

I stayed in the Rossmore because every other hotel in the area was fully booked at the time! i wished i had now slept in the van! First thoughts when entering my room were, why is my corner bath situated next to my king size bed? The room was dirty and smelt funny with an aroma of cigarettes, i counted... more

Turned up and was greeted with a walm welcome. The room was an ice box, i had to turn the radiators on then go for a walk so the room could warm up. The double bed had a single sheet on, only 2 pillows, luckly i was on my own so i used 2. The carpets had staines on, curtains... more

I booked this hotel on the phone for £45 per night. The room was a good size with ensuite toilet shower. There was a colour TV with terrestrial channels. The room was clean and airy. The staff were friendly and checkin was good. Each room has ensuite and telephone. There is a bar which sells a good selection of beverages.... more