Very clean. Good welcome. Comfy bed. Small room. Free wifi that actually works. Desk/chair too small to work on for long. Breakfast pretty good. Limited parking, had to park on the road where there are restrictions after 8am. Doesn't seem to offer any food except breakfast. No power shower, just an electric shower. Would stay here again for leisure but... More

The staff were very very kind and helped me a lot. The hotel was very pleasant and cheerful. Breakfast was ok and a lovely dining room but more thought is needed regarding use for disabled. The staff kindly moved me to the ground floor but sadly that had a bath which I could not use. But there was a shower... More

Excellent staff, very friendly and helpful. Brilliant location, just across the road from the tube station which has easy access to all the major tourist attractions. 25 minutes to Oxford Street. Rooms very comfortable and very clean. Breacfast very nice. Would recommend this to anyone wanting to visit London.

I read some of the reviews before I booked so did go with a bit of fear and trepidation but hopeful that we would have an okay stay. The price was reasonable for London (£139/double room/2 nights - Fri & Sat) so I booked it, specifying not room 15 as a previous reviewer had said it was small. We arrived... More

The Best Western Ilford, located less than a five minutes walk from the rail station, and thus only about 20 minutes from central London tube stations, exceeded our expectations. The staff was friendly and helpful. While the room we were originally assigned was really too small for our 15 night stay, the staff moved us the next day to a... More

I know the area of Redbridge well and needed a hotel to stay for a night out in London. Didn’t know Ilford had a Best Western and so jumped at the chance to stay here having seen a number of their hotels around the country. At £31.50 for a Saturday night close to London this was too good a deal... More

Hotel was clean and tidy with friendly staff. It was a few minutes walk from the local railway station which got you into central London in about 35 minutes. However this station is closed on Sunday's which requires you to travel about a mile to Gant's Hill. As Sunday parking is free driving to Gan's Hill is a reasonable option.... More

“”I described service of the hotel as really good in the Hotel Guest Questionnaire. We would definitely come back in this hotel, whenever we stay in London. I marked the service during check in as fantastic, the bedrooms and breakfast was clean and good selection. “”

Arriving on Friday Evening there was no parking available. (Space for 11 cars in front of hotel though advertised as spaces for 20 in Best Western Brochure). We were advised to park at the hotel round the corner which we had to do both nights. The hotel is two houses combined together and refurbished. (Google Maps still shows the orginal... More