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All 12 Harrow hotels »

BEST WESTERN Cumberland Hotel

3.0 of 5
St Johns Road, Harrow HA1 2EF, England
Hotel amenities
Ranked #4 of 12 hotels in Harrow
3.5 of 5 stars 100 Reviews
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100 reviews from our community

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Date Rating
Queenscliffe69
Scarborough, United Kingdom
Reviewer
3 reviews
4 of 5 stars Reviewed 8 February 2012 NEW

We spent one nght at the Cumberland on 30th November and it was a very pleasant experience. In particular the Restaurant staff were excellent they worked very hard and remained alert during Breakfast, excellent.The bar and bar food were good value. The bedroom was spacious and catered for all our needs, the only problem was that the blankets in storage... More

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JFergo
liverpool
Senior Reviewer
10 reviews
16 helpful votes
4 of 5 stars Reviewed 2 February 2012

i was staying for a 3 night 4 day, long weekend with easy access for london and its attractions. this is a really nice hotel for just that purpose. its only a couple of minutes walk from the rail/tube station, harrow on the hill, and you can be in central london in around 20mins. i also got a very good... More

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PAL021
Lancaster England
Contributor
19 reviews
9 helpful votes
3 of 5 stars Reviewed 17 January 2012

Stayed here for one night on business and its OK value for money. The bedrom was warm but the bathroom cold, but leaving the door open sorted this. The room was clean and the bathroom was of a good standard with a decent shower and a bath. The decor was a bit knocked about. I had a room in an... More

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Barrie T
Horsham, United Kingdom
Reviewer
5 reviews
1 helpful vote
4 of 5 stars Reviewed 6 January 2012
1
person found this review helpful

We were looking for a hotel on a budget of less than £100 a night BB and found this in a convenient location close to the shops. The family room was more than adequate but we did have a problem with the heating - the radiators didn't work! However, the manager informed us that there was a problem with the... More

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CumberlandHarrow, Owner at BEST WESTERN Cumberland Hotel, responded to this review
9 January 2012

Dear Sir, Thank you for taking the time to post your review. We are delighted that you enjoyed your stay with us and look forward to welcoming you back to the hotel soon. More

Rachel P
Preston, United Kingdom
2 reviews
3 helpful votes
4 of 5 stars Reviewed 14 December 2011
3
people found this review helpful

I came to London for a job interview and needed a place to sleep. I arrived at 10 at night and left at 7 in the morning. I expected a clean hotel with a comfy bed to sleep in, this is exactly what this hotel gives. I stayed in a single room (112) The room I stayed in had out... More

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CumberlandHarrow, Owner at BEST WESTERN Cumberland Hotel, responded to this review
16 December 2011

Dear Rachel, On behalf of all of the staff at the hotel I would like to thank you for taking the time to post your review. We are delighted that you enjoyed your stay with us and hope the interview went well!We look forward to welcoming you back soon for the next stage of your interview. More

gloria w
London, United Kingdom
1 review
1 helpful vote
1 of 5 stars Reviewed 13 December 2011
1
person found this review helpful

great looking front office - i had to walk through a car park. i had the executive suite - room cold no extra blanket. carpet dirty - room smelly absolutely a horrible experience More

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CumberlandHarrow, Owner at BEST WESTERN Cumberland Hotel, responded to this review
16 December 2011

Dear Madam, Thank you for taking the time to post your review. I am sorry that you did not enjoy your stay with us. May I ask whether you mentioned these deficiencies to any member of staff during your stay? I ask this because we always endeavour to ensure that any problems are rectified immediately. We strive to ensure that... More

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Readybrek7777
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4 of 5 stars Reviewed 8 November 2011
1
person found this review helpful

Got this hotel on the cheap as part of Superbreak weekend. Didn't have high hopes BUT - better than expected. Within easy reach of kings cross (35mins.) Good local facilities. AND - did you know that if you book an underground travel card with a group of 10, it costs only £4.00 each to travel all day in London? Now... More

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CumberlandHarrow, Owner at BEST WESTERN Cumberland Hotel, responded to this review
9 November 2011

Dear Sir / Madam, Thank you for taking the time to post your review and for the encouraging words. We are in the process of carrying out an extensive refurbishment programme throughout the hotel so hopefully next time you stay with us you will be able to remove the word "tired" from your review! In all seriousness, we are delighted... More

kay b
nuneaton
2 reviews
1 helpful vote
5 of 5 stars Reviewed 7 November 2011

we went to harrow for a family party , this hotel was sound easy to find , ten paces when you turn right out of the hotel and you are in the town , rooms basic but good clean, More

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CumberlandHarrow, Owner at BEST WESTERN Cumberland Hotel, responded to this review
9 November 2011

Dear Kay, Thank you for taking the time to post your review, and for highlighting our excellent location in the heart of Harrow Town Centre. We are delighted that you enjoyed your stay with us. We hope that your family party went well and look forward to welcoming you back to the BEST WESTERN Cumberland Hotel soon. More

troy97
colchester
Senior Contributor
21 reviews
8 helpful votes
5 of 5 stars Reviewed 3 October 2011
1
person found this review helpful

we came here at night so it was difficult to find. when we did it was a gem .Very friendly and overly helpful reception staff. we had a family room in the hotel annexe. no 278. very clean. the bathroom was as big as a normal double room. huge bath with shower. the bedroom was massive with flatscreen tv. no... More

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CumberlandHarrow, Manager at BEST WESTERN Cumberland Hotel, responded to this review
5 October 2011

Thank you so much for taking the time to post your review. I was delighted to read your positive comments regarding your stay with us. I am glad your bedroom was to your expected standard and you enjoyed your breakfast choices. It is really nice to receive feedback from our guests and I will pass this on to our friendly... More

Bubbles1945_4
Portland, Oregon
1 review
5 of 5 stars Reviewed 26 September 2011

I just loved staying here. Not only was it quiet (with windows open) at night, but the bed was confortable. I was here for six nights and found it to be such a friendly place to visit. My goal was to discover the old England. I love history and this place is what had been three homes, thus the rooms... More

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BEST WESTERN Cumberland Hotel Also Known As

  • Harrow Best Western
  • Best Western Harrow
Address: St Johns Road, Harrow HA1 2EF, England

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BEST WESTERN Cumberland Hotel
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