this is one of the worst hotels i have stayed On booking in we were sent across the car park to the annexe .The room was awful the bathroom was smelly and mould around the bath the taps were like nothing i have ever seen. We complained and was sent to a room in the main building and was no... More

3 nights in Annexe. 1st night bathroom stank of wee, mould around bath, taps discoloured,peeling wallpaper, security lock to annexe front door was broken. 2nd room similar issues but did not smell of wee however central heating not working in April during very cold weather. 3rd room again similar issues but at least we had heating. I wish I had... More

My daughter and myself had booked this hotel with Superbreak and managed to get 2 nights B & B and East Coast rail return from Edinburgh for under £150. I mistakenly booked the room as a double rather than a twin in the website and the folk on the reception bent over backwards to get an extra bed sorted. Our... More

Please do not risk this hotel. As soon as we drove into Harrow I realised what a mistake I had made. The people in my group all decided there was no way we would step outside as Harrow was not the most welcoming of places. Frightening to say the least- we locked our car doors when stopped at the traffic... More

We stayed here for one night as a place to stay whilst down for a birthday party @ Grim Dykes Golf club. Before our arrival the hotel was happy to arrange taxis to & from. Swift checkin and into a clean & tidy bedroom. The bed was comfortable and the shower hot & powerful. All in all just what was... More

we stayed at the hotel for one night thank goodness it wasnt longer the pics of the bedrooms make it lok fantastic so we booked upon arrival i had misgivings and once we opened the door well what can i say absolute dross the bathroom smelt of wee and the sink could only be described as filthy and the water... More

My husband and I spent New Year at the Hotel 2011/2012.We had our concerns as others negative comments made us wonder what we were going to face! The Staff were excellent and could not have done enough to assist us with any requests.We do admit that parts of the Hotel were tired however if you could look past that nothing... More

Stayed here for two nights on business as I needed to be near Harrow. We do try to book hotels within a budget and for £45 per night I had realistic expectations. My bedroom was quite nice and recently painted. However the TV was old and had a dreadful picture which given the low price of TV s nowadays is... More

And now (Fanfare) the prestigious award for worst hotel I’ve stayed in during 2011 goes to the Comfort Inn, Harrow. Although competition was fierce this year, this hotel stood out with the attention to detail. The worn carpet, the need for general painting of the accommodation stood out. When I walked up to the room there was an empty McDonalds... More