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All 11 Harrow hotels »

Comfort Hotel Harrow

3.0 of 5
2-12 Northwick Park Road, Harrow HA1 2NT, England (Formerly Northwick Park Hotel)
Hotel amenities
Comfort Hotel Harrow
Ranked #5 of 11 hotels in Harrow
3.0 of 5 stars 136 Reviews
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136 reviews from our community

    Trip type
Traveller rating
    11
    38
    26
    26
    35
Date Rating
norwich
2 reviews
1 of 5 stars Reviewed 29 April 2012

me and my sister came to london to go to a show at wemley arena in april 2012, we booked the comfort hotel as it was recommended to us by booking.com after the first hotel we chose could not accommodate my needs,on arrival at the comfort hotel we parked in the car park and went into the hotel to check... More

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scarborough
1 review
1 of 5 stars Reviewed 23 April 2012

this is one of the worst hotels i have stayed On booking in we were sent across the car park to the annexe .The room was awful the bathroom was smelly and mould around the bath the taps were like nothing i have ever seen. We complained and was sent to a room in the main building and was no... More

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London
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 21 April 2012
1
person found this review helpful

3 nights in Annexe. 1st night bathroom stank of wee, mould around bath, taps discoloured,peeling wallpaper, security lock to annexe front door was broken. 2nd room similar issues but did not smell of wee however central heating not working in April during very cold weather. 3rd room again similar issues but at least we had heating. I wish I had... More

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Mubashar Butt, General Manager at Comfort Hotel Harrow, responded to this review
11 May 2012

Dear Guest Thank you for your comments following your recent stay at the Comfort Hotel Harrow and I was sorry to learn of your dissatisfaction. Since purchasing the property a couple of years ago, we have refurbished many areas of the hotel including the public areas and most of the bedrooms in the main building. The Annex bedrooms, bathrooms and... More

Livingston, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 16 April 2012

My daughter and myself had booked this hotel with Superbreak and managed to get 2 nights B & B and East Coast rail return from Edinburgh for under £150. I mistakenly booked the room as a double rather than a twin in the website and the folk on the reception bent over backwards to get an extra bed sorted. Our... More

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Mubashar Butt, General Manager at Comfort Hotel Harrow, responded to this review
20 April 2012

Dear Guest, Thank you for taking the time to send us your feed back regarding your recent stay with us at the Comfort Hotel Harrow. I am pleased to hear that you enjoyed your stay with us. We appreciate you bringing these matters to our attention. It is only through customer feedback, either positive or otherwise, that we can strive... More

Devon
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 11 April 2012
1
person found this review helpful

Please do not risk this hotel. As soon as we drove into Harrow I realised what a mistake I had made. The people in my group all decided there was no way we would step outside as Harrow was not the most welcoming of places. Frightening to say the least- we locked our car doors when stopped at the traffic... More

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Mubashar Butt, General Manager at Comfort Hotel Harrow, responded to this review
20 April 2012

Dear Guest. Thank you for your feedback and I was sorry to learn of your dissatisfaction. Since purchasing the property a couple of years ago, we have refurbished many areas of the hotel. Most of the bedrooms, bathrooms and corridors are recently have been refurbished. I would comment that most of the bedrooms are in good repair and offer a... More

Leicester
Contributor
13 reviews 13 reviews
Reviews in 13 cities Reviews in 13 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 30 January 2012

We stayed here for one night as a place to stay whilst down for a birthday party @ Grim Dykes Golf club. Before our arrival the hotel was happy to arrange taxis to & from. Swift checkin and into a clean & tidy bedroom. The bed was comfortable and the shower hot & powerful. All in all just what was... More

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Mubashar Butt, General Manager at Comfort Hotel Harrow, responded to this review
7 February 2012

Dear Guest, Thank you for taking the time to send us your feed back regarding your recent stay with us. I am pleased to hear that you enjoyed your stay with us. We appreciate you bringing these matters to our attention. It is only through customer feedback, either positive or otherwise, that we can strive to achieve our principal goal... More

tamworth
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed 29 January 2012

we stayed at the hotel for one night thank goodness it wasnt longer the pics of the bedrooms make it lok fantastic so we booked upon arrival i had misgivings and once we opened the door well what can i say absolute dross the bathroom smelt of wee and the sink could only be described as filthy and the water... More

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Mubashar Butt, General Manager at Comfort Hotel Harrow, responded to this review
7 February 2012

Dear Guest, Firstly, may I thank you for taking the time to bring the issues you recently experienced to our attention and I was sorry to learn of your dissatisfaction. I have now had an opportunity to fully investigate your comments and may I express my sincere apologies to you for the obvious inconvenience caused to you due to the... More

Dundee, United Kingdom
1 review
5 of 5 stars Reviewed 8 January 2012

My husband and I spent New Year at the Hotel 2011/2012.We had our concerns as others negative comments made us wonder what we were going to face! The Staff were excellent and could not have done enough to assist us with any requests.We do admit that parts of the Hotel were tired however if you could look past that nothing... More

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Mubashar Butt, General Manager at Comfort Hotel Harrow, responded to this review
16 January 2012

Dear Guest, Thank you for taking the time to send us your feed back regarding your recent stay with us at the Comfort Hotel Harrow. I am pleased to hear that you enjoyed your stay with us. We appreciate you bringing these matters to our attention. It is only through customer feedback, either positive or otherwise, that we can strive... More

Lancaster England
Senior Contributor
27 reviews 27 reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 5 January 2012

Stayed here for two nights on business as I needed to be near Harrow. We do try to book hotels within a budget and for £45 per night I had realistic expectations. My bedroom was quite nice and recently painted. However the TV was old and had a dreadful picture which given the low price of TV s nowadays is... More

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See 2 more reviews by PAL021 for Harrow
Mubashar Butt, General Manager at Comfort Hotel Harrow, responded to this review
3 April 2012

Dear Guest, Thank you for your feed back following your stay at the Comfort Hotel Harrow and I was sorry to learn of your dissatisfaction. I have now had an opportunity to fully investigate your comments and may I express my sincere apologies to you for the obvious inconvenience caused to you due to the shortfalls in our service and... More

Tewkesbury, United Kingdom
Contributor
15 reviews 15 reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 1 December 2011
3
people found this review helpful

And now (Fanfare) the prestigious award for worst hotel I’ve stayed in during 2011 goes to the Comfort Inn, Harrow. Although competition was fierce this year, this hotel stood out with the attention to detail. The worn carpet, the need for general painting of the accommodation stood out. When I walked up to the room there was an empty McDonalds... More

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Mubashar Butt, General Manager at Comfort Hotel Harrow, responded to this review
19 December 2011

Dear Guest, Thank you for taking the time to send us your feedback. I am sorry to hear that the room was not of your expected standard. Having received your comments and the attached pictures I immediately looked into the issues you raised and appropriate action has been taken to resolve them. As we are going through a soft refurbishment... More

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Additional Information about Comfort Hotel Harrow

  • Comfort Hotel London
  • Comfort Inn London
  • London Comfort Inn
Address: 2-12 Northwick Park Road, Harrow HA1 2NT, England (Formerly Northwick Park Hotel)
Price range (per night):* INR4,474 - 8,668

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Comfort Hotel Harrow
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