Firstly, one receptionist with five poeple waiting to check in and her manager not assisting at all. She only got involved when she told us in a very unfriendly manner that we had to settle the room (which had been paid for on-line) before checking in, after begrudgingly apologising she then went back to ignoring the other guests waiting to... More

We paid full price for an 'executive' room. Its much smaller than the photos on the website would suggest. The room was very clean. The pressure in the bathroom shower was not good and it took ages for the hot water to come. Also the fire alarm went off twice on the same day at odd hours for no good... More

If you're looking for a picturesque hotel that's close to London without being in the city centre itself, this could be the place for you. My wife and I stayed here for two nights over the Mayday bank holiday weekend. As some other reviews have mentioned, the hotel was hosting a wedding upon our Saturday afternoon arrival and was extremely... More

my daughter and i were attending the 2012 FA cup final and booked a twin room for the saturday night to avoid a 500 mile round trip on the day. booking direct with the hotel we got a twin room for £79.90 which for a 4* anywhere near london on cup final day is a bargain. arrived about 12 noon... More

My husband and I have just returned from staying here for the weekend. It was booked via the Living Social web-site and therefore our stay was at a huge discount. The building itself is lovely and is set in wonderful grounds which is well worth a look around. It really is a beautiful place and there is information leaflets giving... More

This is the most beautiful hotel as far as decor is concerned. The front of the hotel is amazing and we were put at ease by the friendly and courteous staff at reception. The food was excellent although the dinner portions were 'nouvelle cuisine'. We stayed here for 2 nights using a Living Social voucher.

We stayed here for 2 nights from the 25th of March using a Living Social voucher. This was a birthday present for my partner, so I was a little concerned by some of the reviews. The front of the hotel is amazing and we were put at ease by the friendly and courteous staff at reception. We were staying in... More

The hotel is set in beautiful grounds and has lovely views from the rear of the hotel. We had a room in the annex which over looked the grounds and the lake.We dined there on the first night and thought the food was excellent and well presented.The staff were very welcoming and friendly. There was a good choice on the... More

I attended a wedding as a plus 1 at this hotel and found it to be a little dated but nice. I stayed in an executive suit which was nice, a little small for what i would expect an executive to be but neatly presented with brew making facilities. I didn't pay for the room but I imagine it was... More