Of course the hotel by itself is beautiful, the room is nice BUT without tv and soap in the shower (but you pay around 140E per night)! The atmosphere would have been much better if the stuff at the reception were more professional, an arrogant way of speaking and no willing to help surprised us at the first day we...
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Dear guest,
thank you very much for sending us your comments.
I completly agree with you that the reception of the client is key in a hotel.
I personally will take some action in order to improve this issue..
King regards.
Albert Marin
Hotel Manager
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Right on the beach on a magic coastline, beautiful simple white architecture, interesting furniture and decoration, a good spa, lovely gardens, great staff. Rooms are simple but with balconies and sea views. And fantastically they do NOT have televisions! How wonderful! The restaurant and buffet are both excellent, really good food. Really friendly service too. I want to go back...
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Dear guest,
thank you very much for your comments.
Albert Marin
Hotel Manager
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There are not a lot of words that can describe how wonderful our stay in Hostal Empúries was. This aged but renovated hostal is located in the wild coast of Catalunya, nearby the well known Escala but enough away to just have calm around you. The views from the rooms are more than spectacular, I even god butterflies on my...
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Dear Helena,
thank you very much for your comments.
It was a pleasure to meet you and see that you share our philisophy of respect by the enviroment.
Food & Beverage team is working very hard to improve our gastronimic offer and we have already some results.
Thank you again for your comments and hope to wellcome back you soon....
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Romantic place, new rooms, new spa, excellent food
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We stayed along with another couple here after spending a few days in Barcelona. The hotel is on a wonderful strand of beach and with a glorious view. We enjoyed our stay here, but it is not a quiet hotel. There must be very little insulation in the building as you can here the people in the rooms next door....
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Dear guest,
thank you very much for your comments.
As you said the isolation in old building is not the best due to the old construction parameters, this winter we are planning to improve this issue in that area of the hotel.
Thank you again for letting us know your opinion that help us to improve.
Kind regards.
Albert Marin...
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We celebrated our weddings there and really appreciated each minutes of the week-end we organized for our friends and family. They did as well saying that it was too short!
We spent 4 days there and enjoyed everything. The weddings cocktail was very good and the service excellent.
We do recommend to organize wether your weddings or any over event....
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Dear Guest,
thank you very much for your comment.
We understand that it is not only the place where we are at, what makes any kind of celebration unforgettable but the effort of our team to exceed your expectations.
I you felt that your stay was too short we will be pleased to welcome you as many times as you...
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Stayed for a couple of nights here whilst visiting relatives. Beautiful garden room (No17) with views of the bay. Breakfast was wonderful with very fresh ingrediants and the best orange juice I can remember. Lovely walk to nearby village further round the coast with excellent restaurants. Right on the beach and yet in walking distance of the town. Good service....
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Dear guest,
thank you very much for sending us your comments.
We are very happy to see you really enjoyed your stay with us.
We look forward to wellcome you again.
Kind regards.
Albert Marin
Resident Manager
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The hotel is all ecological with good taste. We had a great vacation with the kids. They had bicycles and you can go visit the town around.
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Dear guest,
we are so pleased to know that you and your family had enjoyed your vacations with us.
We really hope to have the opportunity to host you back soon.
Albert Marin
Hotel manager
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This was my first time to visit. The price for the room was reasonable.The hotel is casual yet elegant and comfortable, the foods are outstanding and the organic coffee the best! the rooms are clean and comfortable, the staff professional, very helpful and kind. It is a great place to relax alone, with friends and/or family. The surroundings are just...
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Dear guest,
thank you very much for your comments.
I completely agree with you that one of the best moments of the surroundings is early in the mornig, where you can enjoy the sunrise in a absolutely quiet environment.
We hope to have the opportunity to wellcome you again at the Hostal.
Kind regards.
Albert Marin
Hotel Manager
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We spent the night at Hotel Empuries for a friend's wedding and it was a great venue. The hotel was smart but quirky. The food we had at the wedding reception was excellent (but not sure if it was prepared by the hotel or outside caterers). The cost of our room was relatively expensive but the hotel is in an...
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Dear Sr.,
We thank you very much you take your time to send us your comments.
I know the wedding, few weeks, ago was a success and every body spend a good time.
I want to notice that all the food served in our hotel is prepared by our kitchen team and all the menus designed by our chef Maxi...
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