just got back from Gran Playa in Sa Coma I wouldn,t go to this hotel with children.We went with our 4 year old grandson.There were no sun umberellas by the pool so we had to buy our own.No childrens menu at all.The food in general is very poor.The rooms are clean but very tired and in need of updating.There are... More

The Gran Playa is in a great location, but that's the best I can say about it. We were in the apartments across the road. The apartment had broken furniture and wiring sticking out. There was a daily battle to get towels; when we arrived we only had one hand towel and one bath towel between the two of us.... More

just back from the gran playa,when we arrived we were told our room was,nt ready had to wait an hour.Then we went to our apartment only to find that it was filthy had no shower curtain,bedding, towels,and the fridge had more rust on the inside than out.Was moved and this room faired better or so i thought the beds were... More

On arriving at this hotel, we were very surprised at how nice the hotel looked as we paid cheap for a 5 night stay for a hen do. We arrived at 1am and were sent to the reception, where the staff were helpful and explained that we werent actually in the hotel but across the road in the hotel's apartments,... More

Having already booked this hotel before looking at the reviews I was expecting the worsed. Although the hotel is dated (looks better on photographs) the room we had was basic but clean. Food was (all inclusive) well presented but not to everybody's taste. Staff were polite and our request for clean towels and sheets was attended to within 20 minutes.... More

Was expecting the worse after reading the reviews and can honestly say we were pleasantly surprised. Only here for a long weekend but our room was spotless, clean linen & towels and was cleaned every day. Staff were pleasant and helpful but if all they have to listen to all day are people moaning then you can hardly blame them... More

Just got back from holiday at the Gran Playa was put in the annex which were apartments even though we were all inclusive, looked like Pontins, tired looking and wanted a complete refurbish job, we were on the top floor(three flights} with no lift. Food was awful finished up eating out everyday and no entertainment to speak of. I was... More

Ive recently returned from the Gran Playa on May 19th. After reading the reviews before i booked i was slightly concerned with the feedback i was getting. When I arrived at the hotel all my fears and concerns were put to rest as I was made to feel welcome at home with all the staff being very friendly. The hotel... More

We expected basic having paid £100 each for a week’s room only and flight holiday. But this could be so much better. Our self-catering room lacked basics such as a corkscrew and something to boil water in, there weren't as many saucers as cups, no pans etc. The hotel had opened for the season the week before we arrived on... More