We are just back from a week in Majorca & we stayed in this hotel. We have been to Majorca previously but stayed elsewhere. The main issue we had with the hotel was the air conditioning, it was terrible. As the temperature was between 33 & 35 degrees everyday it was very warm at night so good air con was...
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Dear Guests,
Thank you for you comments. We are really sorry that our hotel was not liked you have expected. We will inform our quality department about all your suggestions.
With kind regards,
HSM
Customer Service
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My children and I went on holiday to Mallorka. We spent nine amazing days at the hotel Maria Luisa. We have been at the Western water park, Marineland they were close to the hotel. The hotel has two very nice small pools and we are thankful to entertainers - whey did make our days intresting and useful. It was one...
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Dear Guests,
thank you for your nice comments and for share your expierences with us. We are glad to know that you liked so much our hotel. Choosing Western Park for a family day is a good option, good for you! We hope to see you again in Hoteles Saint Michel!
With kind regards,
Your
HSM
Customer Service
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What a place
Just returned from this hotel, looked at trip advisor before we made our choice, and yes food great, rooms could do with update but i like many others like to travel with the wife and twin boys, and finding the right place with good food and nice people, well we found it. not for the eh BARB...
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Dear Guests,
Thank you for your nice comments and for sharing your experiences with us. We are glad to know that you liked our hotel and specially our sports entertainment. Our Staff will be happy to read your positive comments. See you next time in Hoteles Saint Michel!
With kind regards,
Your
HSM Customer Service
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This hotel seriously needs updating on arrival the receptionist was very helpful the room was not ready for us so we sat in the bar until it was which was shut mite I add which I felt not right because were all inclusive but found out later u hav to go to the pool bar on the 3rd floor when...
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Good afternoon,
Thank you for your comments. We are really sorry to hear that our hotel was not like you have expected. We apologize if the quality of the food was not exactly your taste. We do have hoteles more specialised in English guests in different areas of Mallorca, where I'm sure you will have felt more confortable. We are...
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We stayed at the hotel last week August and first week September and we all had a lovely time. When we arrived the hotel lobby did have a slight smell to it, as did our room. We were greeted by a very friendly receptionist, we arrived late but still in time to have a snack as they provide snacks from...
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Dear Guests,
Thank you for you nice comments. We are glad to know that you liked our hotel and that your family have spent a nice time with us. However, we will inform our quality department about all your suggestions. Hope to see you again in Hoteles Saint Michel.
With kind regards,
HSM
Customer Service
More
Where do I start?? Stayed at this hotel for 6 nights with my husband and son,when we arrived the first thing you notice is the smell of sewage in the lobby,not a good start.We then went to our room,out dated and still could smell sewage,it was clean but not to my standards.
We then went down for evening meal,well bush...
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Dear guests,
thank you for your comments. We are really sorry that our hotel was not like you have expected. We will inform our quality department of all your suggestions and will trie to do it better from now on. Hopefully you had a nice stay and enjoyed your holiday in Portals Nous and Mallorca.
With kind regards,
Your
HSM...
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Short break 5 nights allinclusive- 2adults and 2 children.
We were greeted by a very friendly reception and checked into our room within a matter of minutes, the room was spacious and very clean it had a lovely balcony and slept 2adults and 2 children comfortably.
This hotel is quite dated and some areas do need a overhaul but the...
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Dear guests,
thank you for your nice comments. We are glad to know that you and your family have spent a nice stay with us and that you liked our charming hotel, were you could find relax and specialy your kids had so much fun. We hope to see you next year in Hoteles Saint Michel.
Wiht kind regards,
Your...
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Many points in the previous reviews are quite correct, this is basically a nice hotel with friendly staff, clean rooms and nice pool areas. For a place that is part of a chain, it retains a charm that emanates from the enthusiasm of the staff – somehow they manage to give it a family feel to it and everyone makes...
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Dear Guests,
Thank you for your comments. We are sorry to hear that our hotel was not like you have expected. We will inform our quality department about all your suggestions. Hope to see you again in Hoteles Saint Michel.
With kind regards,
Your
HSM
Customer Service
More
Just returned from a week at the Hotel Maria Luisa, I found the hotel to be pretty much as described, the staff were excellent, particularly the kids entertainers who did a superb job. My only complaint was the gym... the machines were not really useable which was a shame, also there was not much storage space in the rooms. The...
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just returned from this little gem.taxi cost 30 euro`s from palma and took roughly 15 mins.had a room on the 3rd floor near the pools.mainly french guests but what a friendly bunch of people.bar staff very helpfull and happy.food very good with salads,chicken ,pork and steak plus the best bit help yourself to wine and beer[estrella].5 mins walk to a...
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Dear Paul & Julie,
Thank you for your nice comments. We are glad to know that you liked our hotel, our restaurant, our good location and good service. Our Staff will be happy to read your positive comments.
We hope to see you next year in Hoteles Saint Michel!
Your
HSM
Customer Service
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