We have just arrived from our two week stay at this hotel. I must say that we were a bit apprehensive when we booked based on some reviews we read about the level of service at the hotel, but we were not dissapointed at all as we had a perfect relaxing holiday. Here is a summary of the goods and... More

Just back from long weekend sunshine break. Very happy with the hotel and service. Rooms are not large but serve purpose well. Fridge, hairdryer and safe (once you work out how to activate it!). Reception staff were extremely helpful. Bar staff very pleasant - very nice atmosphere in whole hotel. Mainly German and Russian visitors from abroad but very well... More

I agree it may not be a four star hotel but I'd rate it as a very nice three star hotel. We stayed in one of their suites on the top floor with a very nice room and a huge balcony overlooking the ocean. I looked into the regular rooms and they were indeed small but looked really nice too.... More

I have stayed here three times now. The city of colonia sant jordi is very relaxed. It is not the place to go for party or shopping, but you get everything you need during your vacation here. The hotel is nice, and clean. All the rooms have seaview, from the pool it is 50 meters to the sea. The hotel... More

Having read the reviews, I had mixed feelings about booking this hotel for a girls holiday with my sister and 6 year old niece! However we are glad we did. I agree that it is definitely more 3 star than 4 - the rooms are small and basic but clean. You have to pay extra for use of a safe... More

We stayed for 10 days here, on an all-inclusive break. Apart from us, it was mainly German, Dutch, and a Norwegian family. This was just prior to school breakup in the UK, the only children around were almost all pre-school age. I suspect teenagers may get bored fairly quickly. The Animacion guy (just one of him) I was impressed with:... More

I just cameback from Sur mallorca and I wish I had read the reviews before I booked this hotel. It's classified as 4 star hotel which I don't agreeat all, the bedroom was regular size with a old and small tv, there was a safe in the bedroom but if you wanted to use it, you had to pay!! outrageous!!!... More

My fiancé and I stayed at the THB Sur Mallorca in July 2011 having booked through Expedia. The hotel is located on an outcrop into the sea on the outskirts of Colonia San Jordi, which is a small but lovely town. Check in was a lengthy experience, not helped by the fact that the staff on the front desk were... More

Cons: Customer service is not even an after thought at this hotel....Extremely rude! Check in was painful and took more than 30 minutes, location is less than ideal...all the good hotels are at the opposite end of the town, towel rental charge is 10 Euro and then 1.50 E if you want a clean one, The included breakfast was awful,... More