I have stayed at the Serrano Palace for many years and always thought it was a very good hotel. This year the hotel has just got better than ever. Since my last visit in 2007, there is a new hotel manager Tony and a new restraunt manager also called Tony, along with a wonderful chef from Italy called Alex who... more

my partner and i booked this hotel and got a great deal, reading reviews it said its was mostly germans and a german/dutch resort.on arriving we were shown to our room and there was alovely basket of fresh fruit for us and a little bottle of wine, we were not honeymooners, nor had we requested this. it was alovely suprise.... more

just come back from 5 days with my 16 year old daughter. cant quite put my finger on it but not the best hotel we have stayed in. 99.9% germans and not 5 star but clean and food good. the usual buffet meals. most of the staff very freindly . really close to the crowded but lovely little beach. after... more

Really nice week spent at the Serrano Palace with our six year old. 99% germans staying here, only met two other english speaking guests, but nearly all the staff had pretty good english. Staff very helpful and friendly. Food very good. Nice pool area and beach acroos the road very nice. Cala Rajada resort very clean, beautiful walk along the... more

We wanted a five star hotel in Majorca and found the tripadvisor reviews to be really helpful in making our choice as many seemed really expensive and I didn't want to get this wrong. Were therefore prepared for the fact that this hotel is situated in mini-Germany, but what I hadn't considered would be the need to understand enough German... more

I was slightly disappointed with this holiday. The hotel was very clean and the staff on reception was helpful. Food was good nothing special considering its supposed to be 5* . This Hotel/Resort is very German orientated. Personally I have no desire to return pleasant walks, nice small beaches (could be better maintained) but nothing much else. Noahs Bar and... more

This review is in 2 parts. The first is for the hotel itself and the second isf or the town of Cala Rajada. The hotel is very clean and the rooms are a good size...and yes the bathrooms do look as good as in the pics. That said a good hotel is more than just about bathrooms. The food in... more

We stayed at the Serrano Palace for a week from 15th Sept. All the staff were very friendly and the room was lovely, very clean with a nice sized balcony overlooking the pool area. The buffet style meals were probably not 5 star but nonetheless tasted very nice especially the chefs specials. Some reviews have complained that there were too... more

having read all the reviews we thought this has got to be good, but no on arrival greeted by manageress very efficient and friendly. Then we found no free parking only available at ten euros per night, no tea/coffee making facilities, yep thats right a further 3 euros per day. then tried to have a shower, no water pressure plumber... more