Douro Valley is a really special place to visit, but there is nothing special about this hotel. The rooms are average at best, and the service was mediocre. We traveled all around Portugal for two weeks and this was our least favorite place to stay. The internet service wasn't working and they were not able to fix it. There was... More

What a great place in the Douro Valley - catch the train or arrive by boat to fully experience this place. Great food, service and facilities - min 3 night stay required - ask for rooms 1,2, 3 or 4 - they are in a great location. You cant go wronmg if you stay here. More

Stayed for three night break earlier this year, fortunately we were blessed by the weather although it hadn't been hot long enough to take the chill off the pool! Stayed in a standard double and were impressed at the size of the room - more than enough for the two of us and a lovely balcony to enjoy the sun... More

Very pretty small hotel situated directly on the river. Nicely appointed room (a bit small) with a great view of the river and the bridge. Lovely gardens and pool area. Had dinner on the terrace, the food was good and accompanied by local wines. Only negative was the over attentive comical dinner service. Kind of like faulty towers with at... More

This is a beautiful hotel in Douro Valley. Service matches the quality of the hotel. We only stayed here one night which is definately not enough time to appreciate the surrounding vineyards. Food was very good and the concierge was extremely helpful. Great choice for this area. More

Stayed for 4 days as part of our 25th wedding anniversary tour of Portugal. The hotel is in a gorgeous position on the Douro and we paid for a suite overlooking the river a nice room but not what I would call a luxury suite. The food and service was impeccable. The garden terrace and breakfast terrace are beautiful when... More

Our room was clean, slightly dated, with some worn and cracked tiles in the bathroom. Beds were comfortable and we enjoyed have a full length door that opened out to a small terrace overlooking the Douro River. This view and the fresh air was the best part of the hotel room. Polite but very formal front desk staff; not overly... More

Wonderful location in the Douro Valley. Facilities were very good however service not what would be expected of a five star; on one occasion, was not impressed that we were made wait by the Concierge whilst he dealt with non-residents. We ate in the restaurant on one occasion and whilst the food was excellent, the service was very poor, so... More

friendly genuine an very efficient staff greeted my mum and i after the train trip from regua to pinhau...... small enough to feel exclusive but not intimidating. The pool was lovely , the views over the river spectacular and the food both lunch and breakfast of an excellent standard. The next day we were boarding a boat for a day... More