The service from the front desk morning crew was excellent. Takita took the time to find the office I was looking for and then told me how to tell the other shuttle drivers how to get to the office. This was especially helpful since I was new to that part of Norfolk. Mike doubles as an engineer and renaissance man....
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Thank you for taking the time to give us a wonderful review. We are glad that you enjoyed your stay at the Residence Inn Norfolk Airport and the amenities we have to offer. It is such a great feeling to hear heartfelt comments from our guests knowing somehow we have provided you with the Residence Inn's way of "Home Away...
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This is a good RI. My room was clean, the staff was nice. Breakfast was good and location is good. One note, you are close to the airport and they start flying at 5:20. I was on the 5th floor and it was noisy with aircraft taking off from 5:20am - 8:00am. It was not a big deal to me...
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We thank you for your recent review of the Residence Inn by Marriott in Norfolk Airport. The comforts of our guests is our priority and we are glad you enjoyed your stay. Unfortunately the noise from airplanes is difficult to overcome being an airport property, however, we do provide ear plugs at the front desk to help with the noise....
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I travel often and always use Marriott.
This hotel is conveniently located to Norfolk Naval base; which works well for me.
While it is a little overpriced the suites are clean and spacious.
I would recommend the stay.
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Thank you for your continued business with Marriott Hotels but most especially with the Residence Inn Norfolk Airport. We do appreciate your comments and definitely want to know if we fail to meet your expectations. Although you feel as we are over priced I guarantee you that we are well positioned competitively within our market. We also offer other sorts...
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I enjoyed my time at the residence inn so much.At ckeck in they saw me and my family and changed my room type and gave us an upgraded to a two bedroom suite that was more than big enough.The breakfast was great and so was the evening meals. Long as my family happy I was happy the kids could not...
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We thank you for your recent review of the Residence Inn by Marriott in Norfolk Airport. The comforts of our guests is our priority and we are glad we met your expectations by delivering the "Hospitality" every guests deserves.
Please keep us in mind in your future travels to the Norfolk area and make the Residence Inn by Marriott Norfolk...
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I had great stay from the time I walked in it was happy faces, I could really tell they really enjoyed there work made me feel very homely.When I first checked in I smelled something real good the young man at the desk told me to get settled and join us for dinner, It was very refreshing. The room was...
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Thank you for taking the time to give us a wonderful review. We are glad that you enjoyed your stay at the Residence Inn Norfolk Airport and the amenities we have to offer. It is such a great feeling to hear heartfelt comments from our guests knowing somehow we have provided you with the Residence Inn's way of "Home Away...
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I have stayed in this hotel numerous times during my past business trips and this is the first time I'm writing a review for it. The hotel is VERY conveniently located, about 10 minutes from the Norfolk airport and they offer free shuttle rides to and from the airport, it's close enough that I don't have to rush to the...
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Thank you for taking the time to give us such a wonderful review. I could not have written a better description of our hotel. Thank you so much for selecting the Residence Inn by Marriott Norfolk Airport and we do hope your travels bring you back to the Norfolk area. I will check into the cell phone reception that you've...
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It was a very nice stay-was there for 4 months on business. Everyone there was friendly and helpful. General manager Louie Marcelo-Glenn was especially helpful and courteous. Would highly recommend. Rooms were well taken of and staff was excellent.
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Thank you for taking the time to give us a wonderful review. We are glad that you enjoyed your stay at the Residence Inn Norfolk Airport and the amenities we have to offer. Four (4) months is such a long time to be away from your home and I am so glad that somehow we have provided you with the...
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They really make you feel comfortable. Thier staff go out of thier way to make you feel at home. I would definitly reccomend this hotel if your going to be in the area.
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We thank you for your recent review of the Residence Inn by Marriott in Norfolk Airport. The comforts of our guests is our priority and we are glad we met your expectations by delivering the "Hospitality" every guests deserves.
Please keep us in mind in your future travels to the Norfolk area and make the Residence Inn by Marriott Norfolk...
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Had the opportunity to stay at the Marriott Residence Inn Norfolk Airport. The staff helped to make it a very enjoyable stay. Marlon Fields along with others on your staff were very warm and welcoming along with being very helpful. Although I was in town for family business which was very sressful, I was able to get a very good...
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We thank you for your recent review of the Residence Inn by Marriott in Norfolk Airport. We are glad you enjoyed the hospitality of our staff that you experienced during your stay. We always strive to deliver the best service and I will share your feedback to all of our staff to inspire them more in delivering "Service So Memorable"...
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When I read the many reviews posted here at Tripadvisor, I thought I was making a good choice. This hotel needs a deep clean- the mattresses in my suite were old and lumpy! the pull out sofa mattress is so thin you feel the metal bars beneath it! Te carpeting and uphlstry is old, musty. There s grit and grime...
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Thank you for reviewing our hotel. I am sorry to hear we did not meet your expectations. I would be more than happy to speak with you personally about your stay. We would love for you to give us another try!
Sincerely,
Louie Marcelo-Glenn
General Manager
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108 Reviews
42 Reviews
