Our weekend at this Springhill Suites was very enjoyable and relaxing. Check-in was very friendly, the room very clean and neat and well-equipped, and the breakfast was very nice too (scrambled eggs, sausage, oatmeal, orange juice, and many bakery items). Overall a very nice experience, and we will be going back many times. more

I recently spent 3 night at the Marriott Springhill Suites and found the hotel to be very comfortable and the staff helpful and friendly. When we checked in, they were ready with printed directions to the Norfolk Scope, where we would be attending our conference. The hostess at breakfast on Monday and Tuesday was friendly and attentive, and she worked... more

Everyone I saw said hello with a smile. The hotel was clean and neat. When a guest destroyed the laundry with a load of sand too inconvenient for them to rinse at the beach, a phone call had it clean in twenty minutes. The breakfast staff was always friendly, responsive, and kept the bar full. Conveniently located between Norfolk and... more

I am a silver member for Marriott and this is the first time, and the last that I will stay at this hotel. Rooms need updating; the cleanliness of the place is very inefficient. Cheap pillows and bed sheets need to be replaced. We had to send for clean towels twice since the ones in the room were dirty. First... more

I have stayed here twice and I find it very convenient to NAB Little Creek. The staff is very friendly and accommodating. The rooms and hotel in general are clean, but somewhat worn in spots. My bathroom had a pronounced smell of mold (from the toilet tank). The wall paper has small rips in spots from furniture being banged against... more

I spent one night at the Springhill Suites on Newtown Rd and was not impressed. My last visit to a Springhill Suites was to the one in Va Beach and it is much nicer than this one. The beds are extremely uncomfortable with very cheap linens. The toilet handle was broken. The a/c unit stated it was 66 degrees in... more

I've stayed at this hotel before - cleanliness has gone downhill severely. There was a yellow ring around the toilet - yech and the curtains were hanging from the windows. I dont know if they've changed management but staying here was not a great idea on my part. I've had difficulty at the Courtyard as well in Norfolk - there... more

Recently stayed at this hotel for 2 nights and was very pleased. The entire hotel, during our stay, was very clean and the service that we received was exceptional. Check in and check out was a breeze. There is a small breakfast buffet in the morning which consists of the standard muffins, bagels, yogurt, cereal and fruit. They also had... more

This is a Marriott in name only. The card reader for the door to the main parking lot was broken most of the three days I was there. It wasn't just my card, the front desk stated that the reader was broken. Breakfast - eggs and sausage were cold, everything else was good. Housekeeping did not have enough towels or... more