The food was OK, very french orientated and very basic. The long uphill treak to the rooms was a marathon and the staff provided no assistance in any way. Once reaching your destination/room, it was then a long haul to take the cases up the stairs to the 4th floor as no lifts are available. Cockroaches were definately present in... more

My husband and I had a week long stay and initially thought the bad reviews I had read were unwaranted but this soon appeared to be correct. The food was edible but could be likened to school dinners and I don't feel it is something I should complain too much about as we were all inclusive and it was certainly... more

hotel&staff very good is hilly but maderia is a hilly islands had a very good holiday only down fall was the food (being i/a) not much choice all week more

My husband and I saw this hotel in a holiday magazine and it sounded lovely. It was actually on offer at £279 per person for one week all inclusive. By the time I got through to the agent all their flights had been taken but we were so impressed with the write-up that we decided to book through an internet... more

food not great, no air con, miserable staff, nice pools. cheap and cheerful. not as described. more

We love the hotel, the staff were very nice and professional, the meals were excellent (since we have all inclusive), the nights were always amused by live music . The only problem was the lack of air conditioner in the rooms, which created some difficulties to rest in the hottest nights. more

We stayed at the above hotel and were absolutely horrified with the standard of this hotel, We have listed below a catalogue of complaints: This Hotel is advertised as a 3* and we would only grade it as a 1* at a push! We were not advised that the hotel is situated on a very steep hill and the long... more

I've stayed in this hotel for 4 days with some friends during Summer. I must say the rooms need a makeover, the furniture is in good shape and adequate, even though the bathrooms should be modernized. The thing that disturbed me most was the high number of roaches in the rooms. The pool was ok, but the restaurant service was... more

breakfast consists of scrambled egg and tomatoes cereal toast no sausage we have seen beans bacon once meals are terrible we feel they only cater for french or germans we have lived on soup and rolls for 2 weeks if you are british please reconsider paying for this hotel all inclusive is dreadful any brits we spoke too are asking... more