We brought in 165 people for my daughters Bat Mitzvah and it couldn't have been handled any better! Alison, the hotel party planner dealt with every detail and request within minutes of asking, not only the day of the event but throughout the entire year of planning and her birth of her first child. She never missed a single request.... More

The staff, especially Susie Piper and Carl Motley, helped make the hotel seem more like a home and not just another place to stay. The quality of service throughout the hotel was excellent and the concierge lounge will exceed your expectations. More

Alison, it has been a joy working with you and all the Marriott staff. Everything went so smoothly and everything was set up exactly as asked. Thanks again for accommodating us on Friday night with the extra hour of open bar. Your staff was very attentive when we needed something on Friday and Saturday. All enjoyed the wonderful food both... More

My husband and I just stayed at this Marriott and were blown away by the friendliness, honesty and efficiency of the staff. I left a jacket in the hotel room. The jacket was expensive and it was meaningful too. I realized it 9 hours after check out. The lost prevention manager called me back, had the jacket and sent it... More

As a regular business traveler, I've been to a number of Marriott's around the world. Newport news Marriott is definitely one of the best in category 4's. I was upgraded to a suite on 9th floor (even though it was my first stay) with an excellent view. It is located in the heart of the city center and has very... More

As a weekly traveler, I have been staying at the Newport News at City Center for the past 6 months. While the rooms have all be very clean and the amenities great, it is the staff that I appreciate the most while staying here. I often have last minute changes to my travel plans and the staff here have been... More

This Marriott is my preferred choice whenever I'm in the Hampton Roads area. My wife and I stay here and visit friends and relatives in Norfolk, Chesapeake, and Virginia Beach. My most recent stay was April 12-16, 2012 and it was a wonderful stay. The Front Desk Manager, Maggie, is the epitome of customer service. She sets the standard for... More

I travel to Newport News each week for my job and have a choice of hotels in the area to stay at. The Newport News Marriott at City Center has been my choice for the past 32 weeks. I have stayed in many different rooms and all have been clean and well kept. The hotel staff has always been welcoming,... More

I liked the location of the hotel. We stayed here when my fiance was being stationed in Yorktown. I like many other readers most often choose Marriot over all other chain hotels. I also use my reward points to purchase Marriot gift cards through my credit card. We have always used them at various Marriots. When we attempted to use... More