We stayed here for three nights (11/23-11/26) while visiting family in the area for the Thanksgiving holiday. First the negative: I reserved a suite with two double beds for my husband, me and our two children. I was pleased by the Trip Advisor rankings and the fact that they had a two room suite (which allows for flexibility of putting... More

Lobby was inviting. Check-in was easy and fast. The room was thoroughly cleaned and everything in its place. The bathroom was reasonably spacious. No free breakfast. I would stay there again. More

We came to Holiday Inn and Suites in Newport News, VA in November of 2011 after a negative experience at Omni Hotel around the corner. Although the quality is supposed to be better at Omni, that was not the case. Holiday Inn and Suites blew Omni away. Here's what we loved: - caring front desk manager who sent a shuttle... More

Everything about this hotel was nice except the fact there were 4 sports teams staying there. This made for a crowded breakfast room and many young boys (baseball team) were playing in the lobby. I would stay there again. Breakfast was good. More

I traveled to this hotel on business so I don't have a "family" perspective but for the business traveler I must say I was very impressed. I got bumped up to a suite which is very spacious and very well appointed inclding a fax machine and kitchenette. I believe this is a new Holiday Inn and it shows. If it... More

Traveled to the area to play a high school baseball showcase. The sales staff along with the hotel staff were exceptionally pleasant and accomodating. They understood the needs of our team and the parents providing high quality accomodations at a very fair rate. The on-site restaurant was a real treat. It was very convenient to the University we were palying... More

I just stayed at this hotel for one night. The property is nicely kept and clean. No maintenance issues in my room. Wi-Fi and cabled Internet available in there. A plentiful selection of coffee for your in-room coffeemaker, great! What I love most about the Holiday Inns is the beds and pillows, they guarantee for a good night's sleep. They... More

I stayed there the week of Aug. 19. After I checked in I noticed the toliet leaked and refilled every 5 minutes. The phone next to the bed had a light notifying me I had a voice mail. However, when I picked up the handset there was no dial tone. I let the front desk know and was told they... More

First room had a 12x12 rusty patch in tub, smelled musty and mold neat bath. Took photos and front desk moved us the next afternoon. The next room was ok. The rooms aren't as nice as an embassy suite or hampton inn. The sheet quality is cheaper and pillows lumpy. One of the front desk people was plan disinterested and... More