While working a long term project at the AAFES facility nearby, I was lucky enough to stay at this Hoilday Inn Express. The place is kind of off the beaten track. Nice and quiet after a long workday. The front desk staff are superb. Very courteous, friendly, and helpful with directions and locations for the things I needed. Can't say... More

From the time I checked in until I checked out I was part of the family of employees. Was in the same room from May to December. Only one problem during the hurricane . I recommend this hotel to anyone staying near the Base or The Exchange. Give the front desk people a raise and the housekeepers too! Sad to... More

This location is tucked away from heavy traffic, close to the interstate and base. It is between Williamsburg and Newport News, so makes commuting easy. Not any nice restaurants around, but hotel is nice for the price. Not many rooms on each floor, so its pretty quiet. The staff was very friendly. Room seemed damp though, so didn't like that.... More

The hotel is in an odd location, right off Hwy 60 but not many restaurants or shopping in the immediate area, unless they were hiding behind the trees. Even though it was right off the highway it wasn’t noisy. Its location is, however, perfect for touring Historic Jamestowne, Williamsburg and the Yorktown Battlefield. We stayed because of its proximity to... More

There are a few resemblances of a Holiday Inn at this place, the sign on the wall and the breakfast otherwise this hotel does not have the Holiday Inn feel or service! The rooms are dirty, small, and cramped. We called to reserve our rooms at 12pm knowing we would not arrive until after check in at 3 pm, when... More

First of all, the hotel was a remake and not an original. the room we had was smaller, the closet small, couldn't get the coffemaker out of the closet to fill with water. the bathroom was tiny, with almost enough room to turn around. I could touch all the walls by stretching my arms out. The vanity was outside the... More

We stayed here each time we visited Ft. Eustis. It is right off the interstate, yet out of the way of the heavy traffic of Newport News and within sight of the FE front gate. The staff is very friendly and attentive to any request we had. The breakfast is good; my husband commented that it was better than the... More

All across the board excellent service. Managerial, custodial, and chef all had smiles. I never once saw a frown or even a straight face only smiles. That deserves a top rating to me! More

I made the reservation for 2 rooms for a trip I was making with my Boss. The bottom line is, after my Boss gave his credit card and picture ID and placed the room in his name I was charged for both rooms. A very helpful employee Dianne handled the situation on Dec 29, 2010 getting records from the Mulberry... More