We stayed at this inn for several weeks due to business . We were given a discount and for the rate , we were very pleased and satisfied . The room was cleaned daily , clean towels daily , free wifi, free breakfast daily. Front desk was very accommodating with faxes,searched for our missing rewards no .,served cookies in the... More

Arrived in torrential rain at three storey modern brick-built hotel situated adjacent to Patrick Henry Mall. Missed the car park entrance on first pass by, as the sign was concealed by shrubbery. Friendly staff at Reception. Allocated ground floor (handicapped) room # 106, just by the Reception desk. Room had King-size bed, TV, fridge, microwave, iron, coffee maker, clock-radio and... More

I stayed here on business. Positive: Its very close to the airport. Its right next to a mall with a food court. Staff was reasonably friendly. Free BreakFast. Free Wi-Fi. Check in and out very efficient. Good shower. Not-so-Positive: Room kind of dated and smelled a little musty. Couch in room stained. Wi-Fi (while free) was a bit spotty in... More

Stayed here after my flight to New york was cancelled. There were mosquitoes in the room and no more rooms availables. There shuttle was not workig but were providing taxi service to the airport. There was a lot of confusion with who was paying for the cabs. The ceiling paint was peeling. the only good thing was the belgian waffle... More

I came to Newport News to visit family and was looking for affordable and clean hotel. The Comfort Inn delivered that and so much more. Excellent location ( sharing parking lot with Patrick Henry Mall and right off 64), plenty of choices of hot breakfast items, including waffles! I travel quite a bit, but the room at this hotel was... More

The location of this hotel ideal, a short walk to the mall and a handful of nice surrounding restaurants, however the hotel itself is not as so pleasant. The biggest of my annoyances was the fact that the website and brochures say that guests staying at the Comfort Inn are able to use the Bally Fitness across the street since... More

I based my one night stay on the reviews and they are spot on. The lady at the desk was friendly and efficient. I was able to check in very early. My room was on the first floor right next to the elevator which worried me a little. My worries were unfounded as the noise was minimal. For the room... More

Do not forget anything in your room. I noticed and called back immediately and they told me 7 different stories. After waiting 6 days for them to send my stuff I was told they could not find it. I am sure I left the things there. I though they were a nice hotel. I was WRONG !!! More

My family and I just returned from a weeks stay at the Newport News Comfort Inn. The location is fabulous for anyone traveling to see the sights of the Historic Triangle. The room was VERY clean and the house keeping well done. The pool is small but clean as well. The free breakfast had a nice variety of hot items... More