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Comfort Inn Hotel Newport News

2.5 of 5
12330 Jefferson Ave., Newport News, VA 23602
Hotel amenities
Ranked #21 of 40 hotels in Newport News
3.5 of 5 stars 20 Reviews
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20 reviews from our community

    Trip type
Traveller rating
    6
    6
    2
    3
    3
Date Rating
DywaneH
Alexandria, Virginia
Reviewer
5 reviews
3 helpful votes
3 of 5 stars Reviewed 5 January 2012
1
person found this review helpful

Quick overnight stay in Newport News. The hotel is tucked away right next to a shopping mall. Check in was great, the staff was very cordial and actually did their best to make you feel welcome. Room was standard, but clean. Room had a mini refrigerator and small microwave. Staff actually called the room to make sure that we had... More

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Iyara
California
Senior Reviewer
8 reviews
10 helpful votes
4 of 5 stars Reviewed 13 October 2011
1
person found this review helpful

We stayed at this inn for several weeks due to business . We were given a discount and for the rate , we were very pleased and satisfied . The room was cleaned daily , clean towels daily , free wifi, free breakfast daily. Front desk was very accommodating with faxes,searched for our missing rewards no .,served cookies in the... More

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tourmanagerSussex_UK
Sussex, UK
Top Contributor
65 reviews
47 helpful votes
4 of 5 stars Reviewed 4 October 2011
1
person found this review helpful

Arrived in torrential rain at three storey modern brick-built hotel situated adjacent to Patrick Henry Mall. Missed the car park entrance on first pass by, as the sign was concealed by shrubbery. Friendly staff at Reception. Allocated ground floor (handicapped) room # 106, just by the Reception desk. Room had King-size bed, TV, fridge, microwave, iron, coffee maker, clock-radio and... More

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jhg155
South Mississippi
Senior Reviewer
9 reviews
9 helpful votes
3 of 5 stars Reviewed 21 August 2011

I stayed here on business. Positive: Its very close to the airport. Its right next to a mall with a food court. Staff was reasonably friendly. Free BreakFast. Free Wi-Fi. Check in and out very efficient. Good shower. Not-so-Positive: Room kind of dated and smelled a little musty. Couch in room stained. Wi-Fi (while free) was a bit spotty in... More

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rahry1973
NY/NJ Metro
Contributor
18 reviews
2 helpful votes
2 of 5 stars Reviewed 11 August 2011

Stayed here after my flight to New york was cancelled. There were mosquitoes in the room and no more rooms availables. There shuttle was not workig but were providing taxi service to the airport. There was a lot of confusion with who was paying for the cabs. The ceiling paint was peeling. the only good thing was the belgian waffle... More

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poppysunrise
East Lansing, Michigan
1 review
1 helpful vote
5 of 5 stars Reviewed 22 September 2010
1
person found this review helpful

I came to Newport News to visit family and was looking for affordable and clean hotel. The Comfort Inn delivered that and so much more. Excellent location ( sharing parking lot with Patrick Henry Mall and right off 64), plenty of choices of hot breakfast items, including waffles! I travel quite a bit, but the room at this hotel was... More

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moreloc
moreloc
1 review
1 helpful vote
2 of 5 stars Reviewed 13 January 2010
1
person found this review helpful

The location of this hotel ideal, a short walk to the mall and a handful of nice surrounding restaurants, however the hotel itself is not as so pleasant. The biggest of my annoyances was the fact that the website and brochures say that guests staying at the Comfort Inn are able to use the Bally Fitness across the street since... More

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Chris Martin, General Manager at Comfort Inn Hotel Newport News, responded to this review
9 February 2010

Dear Mo Reloc, I would like to apologize for the fact Bally's Fitness cancelled their agreement with the hotel with a very short notice. We have since January 1st been trying to correct all publications containing our hotel's information to exclude Bally's from those documents. Currently we are adding a fitness center on site for all guest to utilize without... More

N3IKQ
Sykesville, Maryland
Reviewer
5 reviews
10 helpful votes
4 of 5 stars Reviewed 18 February 2009

I based my one night stay on the reviews and they are spot on. The lady at the desk was friendly and efficient. I was able to check in very early. My room was on the first floor right next to the elevator which worried me a little. My worries were unfounded as the noise was minimal. For the room... More

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creampuff24
Virginia
1 review
1 of 5 stars Reviewed 23 January 2009

Do not forget anything in your room. I noticed and called back immediately and they told me 7 different stories. After waiting 6 days for them to send my stuff I was told they could not find it. I am sure I left the things there. I though they were a nice hotel. I was WRONG !!! More

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Chris Martin, General Manager at Comfort Inn Hotel Newport News, responded to this review
9 February 2010

The Comfort Inn follows very strict guidelines regarding lost and found items. All items that are found by staff members are turned in to be logged and secured. We try to contact owners of lost items when found in guest rooms, but for items found in public space they are logged and secured. We keep all items on property for... More

history_is_cool
MN
1 review
2 of 5 stars Reviewed 14 July 2008

My family and I just returned from a weeks stay at the Newport News Comfort Inn. The location is fabulous for anyone traveling to see the sights of the Historic Triangle. The room was VERY clean and the house keeping well done. The pool is small but clean as well. The free breakfast had a nice variety of hot items... More

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Comfort Inn Hotel Newport News Also Known As

  • Comfort Inn Newport News
  • Newport News Comfort Inn
Address: 12330 Jefferson Ave., Newport News, VA 23602

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Comfort Inn Hotel Newport News
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