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All 40 Newport News hotels »

Econo Lodge Oyster Point

1.5 of 5
11845 Jefferson Ave., Newport News, VA 23606-1934
Hotel amenities
Ranked #34 of 40 hotels in Newport News
3.0 of 5 stars 8 Reviews
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8 reviews from our community

    Trip type
Traveller rating
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Date Rating
bikefan54
Fairfax, Virginia
1 review
1 of 5 stars Reviewed 24 June 2011

Staff was very friendly but that alone was not enough to return. Room was billed as "non-smoking" but it smelled of stale smoke. Very dingy. Mentioned to front desk that a light bulb was out and that the TV remote didn't work and no one came to replace either. I chose not to stay the second night I had booked... More

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Squirta
Melbourne, Australia
1 review
1 of 5 stars Reviewed 17 April 2011

Poor service on arrival. Non-smoking room smelt of smoke and sweat. Beds had bed bugs, uncomfortable and very squeaky. Half size pillows that practically went flat when you put your head on them and the staff would not provide extra pillows. Doors, tap handles and lights were broken. Very noisy in the rooms, you could hear guests in other rooms... More

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contractortommy
Newport News, Virginia
1 review
4 of 5 stars Reviewed 16 April 2011

I have stayed at this location for over a month now, and have experienced oustanding service at an excellent location, central to popular amenities and transportation routes! I highly recommend this location to anyone coming to this area, either for a short or long term trip! More

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ArmyDawg
Georgeton, KY
1 review
1 helpful vote
3 of 5 stars Reviewed 8 March 2011
1
person found this review helpful

I've stayed at this particular Econo twice in the past. My first time was uneventful and even though the place needed renovation,...the price of a jacuzzi room and the hotel's location were perfect so no complaints. My last stay did it for me. The hotel advertised new rooms and renovation but our room still looked run down down with a... More

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Aimee Amin, Manager at Econo Lodge Oyster Point, responded to this review
15 March 2011

Thank you for your feedback. We are profusely sorry that you came on the weekend of the water heater problems. We had our onsite maintenance man and a contractor as well as virginia gas working around the clock trying to fix the problems that weekend. Unfortunately, they weren't able to pinpoint the problem until after you left. It is reassuring... More

Ausweis
Sterling, Virginia
Senior Reviewer
9 reviews
2 helpful votes
2 of 5 stars Reviewed 16 May 2010
1
person found this review helpful

Despite it being posted as a non-smoking room, our room seriously smelled of cigarette smoke. The carpet looked and felt dirty, and the bathroom was moldy with badly patched walls. On the plus side, the beds were comfortable and the front staff were very friendly. The location was good for shopping and dining, was close to the university that we... More

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Aimee Amin, Manager at Econo Lodge Oyster Point, responded to this review
15 March 2011

Thank you for your review and your feedback. Thank you for the compliments towards our staff, they are our most valuable asset at Econo Lodge Oyster Point. We apologize that your stay was not satisfactory, however, we have just hired a maintenance man on site, as well as a head housekeeper whose sole job is to make sure that our... More

aaarrrggghhh
Beaufort, North Carolina
1 review
1 helpful vote
5 of 5 stars Reviewed 25 April 2010
1
person found this review helpful

Firstly, I travel a lot. I'm a Choice Hotels diamond elite member and this is decidedly one of their best kept secrets. I've stayed here several times and the staff have always been extraordinarily friendly and helpful. If there's ever been any type of issue I've let them know and they've always responded in a rapid and courteous manner. Not... More

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Aimee Amin, Manager at Econo Lodge Oyster Point, responded to this review
15 March 2011

Thank you so much for your valuable review. We are truly lucky to have regular customers like you that come in and are so loyal to us. We appreciate you staying with us and promise to be dedicated to your needs as time goes on. Thank you again from the WHOLE staff at Econo Lodge Oyster Point! Please come see... More

weekend_warrier
DC
Senior Contributor
25 reviews
8 helpful votes
2 of 5 stars Reviewed 5 February 2010
1
person found this review helpful

Well, it looked fairly new in the photos. I believe, as I sit here looking around, that every piece of furniture has damage. The fridge can't be opened unless you lean it back due to missing base pieces. Goodness knows if it works. The shower/tub does not drain and there is much black mildew in the bathroom. Taking a shower... More

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Aimee Amin, Manager at Econo Lodge Oyster Point, responded to this review
15 March 2011

We thank you for your review. We are also very sorry that you did not enjoy your stay with us and ran into these problems. However, we appreciate the feedback, and will try to anticipate any such problems that may arise, ahead of time. More

An Expedia Traveller
1 of 5 stars Reviewed 2 September 2009
2
people found this review helpful
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