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Courtyard by Marriott Newport News Airport

3.0 of 5
530 St. John's Road, Newport News, VA 23602
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Courtyard by Marriott Newport News Airport
Ranked #6 of 40 hotels in Newport News
4.0 of 5 stars 51 Reviews
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51 reviews from our community

    Trip type
Traveller rating
    28
    10
    8
    3
    2
Date Rating
Belmont, New Hampshire
Senior Contributor
28 reviews 28 reviews
Reviews in 12 cities Reviews in 12 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 21 May 2012 NEW

The person on the desk when we arrived was terrible. When you work the desk YOU are the first impression of the hotel. The young woman who checked us in acted like we were bothering her by checking in. Never once did she smile, say hello or have a nice day. These little pleasantries go a long way towards making... More

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Amarillo, Texas
Senior Contributor
21 reviews 21 reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 6 May 2012

I stayed 1 night recently as part of a group reservation. Check-in was quick and seamless for all of us. Room was clean, quiet and well appointed. Memory foam style mattress was very comfortable. Large, tile shower with glass door, granite counters, and all the usual amenities. Indoor heated pool and spa (spa under repair during my stay) was clean... More

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Atlanta, Georgia
Top Contributor
57 reviews 57 reviews
Reviews in 42 cities Reviews in 42 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 16 April 2012
2
people found this review helpful

...I probably would have rated it higher. This is a fairly new property with the "new" Courtyard lobby and decor. When I first got to my room, it had a musty smell ("hadn't been used in a while", I thought) and I figured the A/C would take care of it. It didn't. The room decor was sleek and modern but... More

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Chirelle_Moseley, General Manager at Courtyard by Marriott Newport News Airport, responded to this review
18 April 2012

Thank you for your feedback regarding your recent hotel stay at the Newport News Airport Courtyard. I am sorry that your experience was not up to your expectations. It is always our ultimate goal to ensure our guests have an exceptional stay. Please accept my sincerest apologies and rest assured I will use this instance as a learning experience so... More

New york, NY
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 16 April 2012
1
person found this review helpful

I had reservations for two nights in April. Only twenty minutes to Busch Gardens and location was near restaurants and stores. The hotel is modern and very clean...I loved it. More

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Chirelle_Moseley, General Manager at Courtyard by Marriott Newport News Airport, responded to this review
18 April 2012

Thank you so much for your positive feedback regarding your experience at the Newport News Airport Courtyard by Marriott! I am happy to hear that your stay was everything that you expected. Our team here is fully committed to taking great care of our guests and it is very rewarding to share this feedback with them. On behalf of the... More

Arlington, Washington, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 15 April 2012
1
person found this review helpful

I Arrived very late at night with my wife and a little child, just to discover that my room had been given to someone else (I had reserved many days before for 2 adults and 1 child, 2 nights). The person at front desk assigned me a room for handicapped, but there were only one king bed, so he promised... More

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Chirelle_Moseley, General Manager at Courtyard by Marriott Newport News Airport, responded to this review
18 April 2012

Thank you so much for taking the time to share this valuable feedback with us regarding your recent stay. I am truly sorry that we did not meet your expectations this visit and I would love to further discuss this with you at your convenience. I will share this instance with the team here and use this as a learning... More

Burke
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 11 April 2012
1
person found this review helpful

Save your money and try another hotel. There are approximately five other hotels within less than a mile of this hotel and this hotel is by far the most expensive. We normally stay at our personal favorite, Hampton Inn, but decided to splurge for this one visit. We thought maybe we would become fans of Courtyard by Marriott but unfortunately,... More

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Chirelle_Moseley, General Manager at Courtyard by Marriott Newport News Airport, responded to this review
18 April 2012

Thank you for providing this valuable feedback regarding your recent visit to the Newport News Airport Courtyard by Marriott. I am truly sorry that your experience did not meet your expectations. Please accept my sincerest apologies for any inconvenience that we have caused. I would love the opportunity to further discuss this further with you so that I can clarify... More

Harrisburg, Pennsylvania, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 March 2012
2
people found this review helpful

My family and I had a family emergency in the area and stayed at this hotel. We were so impressed with the rooms and the staff. The staff (Amber) was so delightful, she was such a big help to us and just so wonderful to deal with. The rooms were very nice and everything was comfortable, loved the pillows first... More

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Chirelle_Moseley, General Manager at Courtyard by Marriott Newport News Airport, responded to this review
18 April 2012

Thank you for your positive feedback regarding your recent stay at the Newport News Airport Courtyard by Marriott. I am thrilled to hear that we met and exceeded your expectations! I will share this feedback with the team here and we will continue to strive for excellence. On behalf of the Newport News Airport Courtyard, we welcome your return visit!... More

Hurricane, West Virginia
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 27 February 2012

My son and I stayed here while traveling to the area for a soccer tournament over the President's Day weekend. The hotel looks new and everything inside was in incredible condition. It's location, just off from I-64, was wonderful. It had several nice restaurant's close and had easy access to get back out on the road. The lobby was fantastic.... More

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Chirelle_Moseley, General Manager at Courtyard by Marriott Newport News Airport, responded to this review
2 March 2012

Thank you so much for your wonderful review! It is very rewarding to hear that your stay was all that you expected and more. I appreciate you taking the time to provide this valuable feedback and will most certainly share this with the team. If you are in the Newport News area again, please come back and see us! Best... More

New Jersey, United States
1 review
5 of 5 stars Reviewed 21 February 2012

I highly recommend this hotel! I had my second stay with them this week and will be back next month. My fiancee is stationed at Ft. Eustis and this hotel is conveniently only 10 min away from the base. It is located right of of Rt. 64, which is great for getting to and from. Surrounding area has mall and... More

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Chirelle_Moseley, General Manager at Courtyard by Marriott Newport News Airport, responded to this review
2 March 2012

Thank you so much for taking this opportunity to tell us about your positive experience at the Newport News Airport Courtyard! I will share this valuable feedback with the staff here. On behalf of the Newport News Airport Courtyard, we look forward to your return visit! Best regards, More

Richmond, Virginia
Contributor
17 reviews 17 reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 15 January 2012

I had the first of what are going to be weekly trips to Newport News and had to stay at the Courtyard because of my company's contract with them. This hotel is gorgeous! It is obviously new, has a stylish design of both common areas and rooms. THe layout of the room is comfortable for both working and relaxing. The... More

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Additional Information about Courtyard by Marriott Newport News Airport

  • Courtyard Newport News
  • Newport News Marriott
  • Newport News Courtyard
Address: 530 St. John's Road, Newport News, VA 23602
Price range (per night):* INR7,774

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Courtyard by Marriott Newport News Airport
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