We thought we had a fair price during the offseason, wasn't very busy, but on second morning we were informed the price was higher then we were promised on checkin, and we needed to pay extra for first night as well as future nights. We left, since the discussion was not very courteous, found a much nicer place for half... more

After being very disappointed with our original booking for a 10 day vacation on Koh Chang (see review for Bhumiyana) our travel agent booked us into the Tropicana on Khlong Phrao beach and our vacation was saved!!! From the initial contact with the front desk and General Manager we found them to be helpful, friendly, and willing to negotiate to... more

Koh Chang Tropicana resort offered a nice holiday for our family with two kids. Although the resort was fully booked between Christmas and New Year it felt peaceful. The restaurant located just at the beach is beautiful and they have a good cook. Dinner buffet in New Year's Eve was exellent and and set very beautiful. We can warmly recommend... more

We were looking at staying in Koh Chang having never been there before and booked up 7 nights in Bangkok. Going in October means you can have a special rate of 5 nights with two nights free including breakfast so we felt we'd got a very good price. I wasn't sure what to expect having read the reviews but we... more

We were scheduled to stay at Tropicana from December 24th, 2006 to December 31st, 2006. After travelling for 2 weeks (packing and repacking every other day), we just wanted to just chill and relax in Ko Chang. Thus, we were outraged when we found out we had to go to another hotel on the 24th (the one night) because Tropicana... more

Had booked the Tropicana for our New Year break after having Christmas at Koh Phi Phi and had quite a shock when we arrived. After beung ushered into the Internet room we were told that our room was double booked for two nights of our 5 night stay! They had an alternative hotel for us which was awful and not... more

We enjoyed our stay at the Tropicana. Our room was spacious and well appointed. The outside shower really had no use other than drying your swimming costumes. The room had a lack of storage space -as most holiday hotels suffer. We met my sister and her family at the hotel who upgrade to the next room type - but the... more

We stayed at this hotel a short time ago - and I wouldn't recommend it .The service was very poor - we had room service and the plates were still outside our room after 3 days!- despite asking several times to have them cleared away,food ok - but most of the hotel guests ate on the main road in small... more

Bien situé, à 5 mn du petit village, jolie grande plage (cailloux juste devant mais 100 m à droite et... more