What a perfect holiday & event we had!!! The hotel itself was beautiful, new and clean. The staff are all helpful and made everything smoothly. We really appreciated what the hotel provided and arranged for us. We had a nice holiday and also a wonderful wedding here. Well done!
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Not yet a 5 star resort. We would rate Aiyapura a solid 4-star hotel by Thai standards.
- The rooms were clean, had hardwood floors, and were airy with the white linens and light colored draperies.
- the bathrooms were very large and clean, although in the older style.
- the mattress was medium firm, great for most people's tastes,...
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Dear Sunflower Thailand,
Good day from Koh Chang,
Thank you for choosing FuramaXclusive Resort & Spa, Aiyapura Koh Chang to spend your holidays and for taking the time to share your experiences regarding your recent stay with us.
We are delighted to read that you enjoyed your stay and also wish to thank you for your gracious compliments on our...
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We had a perfect time there and the organisation and planning for our wedding including 40 guest from abroad was perfectly managed. The ressort by itself is located in a privat bay with a beautifull view. If you have the chance to book Villa 426 that is really amazing.
Indeed the interieur isn`t fitting to a modern 5 star hotel...
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Dear Khun Oliver,
Greetings from sunny Koh Chang !
Thank you for choosing our property for your recent stay and arrange a Wedding with us. I am delighted to know your stay was both excellent and filled with memories to last forever.
It is always a pleasure to read through notes such as yours as it is praise such as...
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I always stay here as part of my trip around asia. This is old style luxury - not a cold boutique hotel. If you want a lively beach, other stuff in walking distance and a party every night then this isn't the place for you - I think some people don't get that before they go, although they do make...
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Reviewed 5 May 2010
Reviewed 17 March 2011
Dear Sanuk1,
Good day from Koh Chang,
Once again thank you very much for your review and for taking time to share your experience with us.
Glad to hear that you appreciate the location of the hotel, the privacy and the outstanding sea view. These have always been our unique selling points, things that valued guests like yourself have come...
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5 star all the way,definatly Conde Nast territory !. This rebranded hotel,down a side road between the ferry wharf and white sand beach, ticks all the boxes if you want a peacefully serene break on Koh Chang island. Great views out towards other islands, Staff that will go out of their way to make your stay perfect. and beds that...
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Dear Whrabbit1,
Good day from Koh Chang,
Many thanks for your kind sharing your wonderful holiday experience with us.
The entire team of FuramaXclusive Resort & Spa, Aiyapura Koh Chang is very pleased to know about all your positive review.
We wish to take this opportunity to thank you for putting your effort in sharing all your experience here.
We...
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Let me start by saying we had a enjoyable and relaxing stay at this hotel. We stayed for five days in Feb in a pool villa which was not cheap. What this hotel is not is 5 star, no where near. Seems to be very short of staff, only two guys round the pool and always in the pool bar...
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Dear Alanbiss,
Good day from Koh Chang,
Firstly, sorry for the late reply, I would like to express my sincere apologies that we dropped the ball in terms of service during your stayed with us, this is an unusual occurrence, We take your comments very seriously and will ensure your complaints are fed back to the relevant department heads so...
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I would by this recommend "FURAMA EXCLUSIVE" located on the NORTH COAST
of Koh Changin the gulf of Thailand for following reasons:
AA/ It's private location surrounded by rainforest & the bay with calm and harmony
absolutely no traffic noise just pure silence except the noises of nature.
an excellent place for those who just to relax 100% ®ain "lost"...
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Dear Ola M.,
Good Day from Koh Chang,
We are delighted that you enjoyed your stay with us and thank you so much for your detailed review on TripAdvisor.
Our aim high is to make our guests feel at home and we read with great pleasure your very positive and warm comments regarding the service we provide and regarding our...
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Great room - Nice decorated room and Quit Bigger & Its clean By the routing Room Service Cleaners.Staff are standby for everytime you call,,,
Great Management & Staff - Well Trained Staff In the restaurant & Able to comunicate or speak in english Good food.
Greenery Surrounding - Its good for travelers who needs to feel a perpect relaxing feeling...
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Dear Bigboy 2973,
Good day from Koh Chang,
I would like to personally reply to your comments on Tripadvisor and thank you for sharing your positive experience. It was a great pleasure to read that the level of services, the spacious room, the location and the food taste, along with the level of cleanliness in the hotel were up to...
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My family stayed in this hotel and from the very first day all the staff on the reception and restaurant greeted us all with a friendly smile, the service that the staffs provided was first class. And the resort itself was really fantastic and amazing. We have had the great experience on this hotel and will absolutely recommend this to...
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Dear Mrs. Angle Janis C.,
Good day from Koh Chang,
I am pleased to hear that you and your family had a pleasant stay with us. Here, in FuramaXclusive Resort & Spa, Aiyapura Koh Chang, We place a great value on our team and would like to thank you for your kind comments, that definitely will be shared with our...
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I reserved this room for 4 nights and checked out after one and felt quite ill. The pictures speak for themselves. My room was dated and dirty with cobwebs on the walls and stained chairs. I then decided to look further into the cleanliness and was horrified to find both my protector and mattress were smelling and full of stains....
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Dear Ms.Sara N.,
Good day from Koh Chang,
We sincerely regret that you needed to check out after one night because, as you informed us, your father was sick. We regret that we were unable to refund the other 3 nights as the Hot Deal booking was at a 30% discount and non refundable. We regret that you were unable...
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