positives: courteous staff
clean, comfortable
easy internet access
nicer than other hotels in Lynchburg in similar price range
negatives: no microwaves in any of the rooms
motel instead of hotel-- i.e., exterior doors
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It was a pleasure to have you as our guest. Thank you for your comments about your stay at our property.
Sincerely,
David Francis
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Nice hotel, a little "old" in style. Was clean & had a fairly good breakfast. Walls are thin, we could hear the alarm going off in the next room. Beds were very comfortable, but we had to turn on air conditioning to block out the traffic noise. Our room was close to the highway. Did get 10% off dinner at...
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Thank you for taking the time to write about our hotel. It was a pleasure to have you as our guest while you were visiting Lynchburg.
Sincerely,
David Francis
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Stayed here with my wife and two kids one night on a trip through Virginia. Got a very good rate -- less than Holiday Inn and other comparable hotels in the area. Room was clean, staff was friendly - brought extra pillows and blankets up to my room very quickly on request. They have a pool -- it's small, but...
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Thank you for your kind remarks. It was our pleasure to serve you.
Steve Coleman
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Stayed a week attending class at Liberty. What I like most is that you could tell pride of ownership. For an exterior hotel it was great. Modern room and next to many food outlets and shopping. Wife loved area.
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Thank you for taking the time to review your stay at the Best Western of Lynchburg. We appreciate your glowing comments, and have shared them with the staff. We look forward to haveing you stay with us again!
Sincerely,
Joy Federico
Director of Sales and Marketing
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The beds had no support and the room was dirty and had a musty smell
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I am sorry that you found out beds to have no support. This is the first time this has been reported to us. I am sorry that you found your room to be less than expected. We strive to make our guests feel welcome, and to make this a home away from home while visiting Lynchburg. Thank you for your...
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We were in Lynchburg to visit a friend. The room it self was somewhat clean, but the bath was awful. the tub was clogged with hair , toothpaste on faucet, both mirrors very dirty, no soap or shampoo, water never got hot and after one of us showered the other had cold water. When I called the hotel to make...
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Very clean and great staff. Room very updated. I liked the drive up rooms. Great Internet and it's free!
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My stay here has been unreal, My family rolled into town Jan 23rd for a job relocation, We was forced into a situation to have to stay in a hotel with our family while waiting for our house, While nothing was said to us at all at checkin about a pet policy we was charged faithfully a pet deposit, The...
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We came to Lynchburg to visit family for New Year's Day and spent two nights in this hotel. While it bills itself as non-smoking, each of the rooms still retains the familiar "20 years of smoke embedded in the carpet smell" to varying degrees. We also had a very unpleasant experience of having ice-cold showers one night. As one of...
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2nd night of 3 night trip and 2nd of 3 Best Westerns. This one was MUCH better than Gatlinburg but not quite the value of Winchester. This one had a helpful staff and the free breakfast was nice but average.
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