We stayed here this past week with my son and friends and we couldn't have been treated better by all the staff. Beverly was especially helpful. The rooms were clean and if we had a problem it was taken care of promptly. We definitely will be back to stay again. Thanks.
More
Dear Guest,
Thank you for kind comments. It was our pleasure to serve you while you were visting Lynchburg.
Kindest regards,
David Francis
More
My husband and I came in on 2/18/2012 for a one night stay to visit my sister in the hospital..We had made reservations online.When we arrived I had requested a room without steps due to my disability and was told they had no rooms avali to accomadate me.I had to have a room upstairs or one going downstairs.How upset I...
More
Dear Valued Guest:
I am terribly sorry for your unacceptable experience at my hotel. As a Champion Award Winner for customer service, we are driven to provide the very best service and accommodations for our customers. Clearly we have failed. I would like to extend to you a refund for your stay. Please
call me personally at (434) 665-3905.
Sincerely,...
More
positives: courteous staff
clean, comfortable
easy internet access
nicer than other hotels in Lynchburg in similar price range
negatives: no microwaves in any of the rooms
motel instead of hotel-- i.e., exterior doors
More
It was a pleasure to have you as our guest. Thank you for your comments about your stay at our property.
Sincerely,
David Francis
More
Nice hotel, a little "old" in style. Was clean & had a fairly good breakfast. Walls are thin, we could hear the alarm going off in the next room. Beds were very comfortable, but we had to turn on air conditioning to block out the traffic noise. Our room was close to the highway. Did get 10% off dinner at...
More
Thank you for taking the time to write about our hotel. It was a pleasure to have you as our guest while you were visiting Lynchburg.
Sincerely,
David Francis
More
Stayed here with my wife and two kids one night on a trip through Virginia. Got a very good rate -- less than Holiday Inn and other comparable hotels in the area. Room was clean, staff was friendly - brought extra pillows and blankets up to my room very quickly on request. They have a pool -- it's small, but...
More
Thank you for your kind remarks. It was our pleasure to serve you.
Steve Coleman
More
Stayed a week attending class at Liberty. What I like most is that you could tell pride of ownership. For an exterior hotel it was great. Modern room and next to many food outlets and shopping. Wife loved area.
More
Thank you for taking the time to review your stay at the Best Western of Lynchburg. We appreciate your glowing comments, and have shared them with the staff. We look forward to haveing you stay with us again!
Sincerely,
Joy Federico
Director of Sales and Marketing
More
The beds had no support and the room was dirty and had a musty smell
More
I am sorry that you found out beds to have no support. This is the first time this has been reported to us. I am sorry that you found your room to be less than expected. We strive to make our guests feel welcome, and to make this a home away from home while visiting Lynchburg. Thank you for your...
More
We were in Lynchburg to visit a friend. The room it self was somewhat clean, but the bath was awful. the tub was clogged with hair , toothpaste on faucet, both mirrors very dirty, no soap or shampoo, water never got hot and after one of us showered the other had cold water. When I called the hotel to make...
More
Very clean and great staff. Room very updated. I liked the drive up rooms. Great Internet and it's free!
More
My stay here has been unreal, My family rolled into town Jan 23rd for a job relocation, We was forced into a situation to have to stay in a hotel with our family while waiting for our house, While nothing was said to us at all at checkin about a pet policy we was charged faithfully a pet deposit, The...
More
If you own or manage BEST WESTERN Of Lynchburg, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
212 Reviews
55 Reviews
90 Reviews
