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Quality Inn at Fort Lee


Hotel class 2.0 of 5
4911 Oaklawn Boulevard, Hopewell, VA 23860
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Rating summary
3.5 of 5 stars 4 reviews
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[ Date ] [ Rating ]
Great Stay!
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5 of 5 stars
NC
30 Mar 2008 | Trip type: Business, Solo travel

After reading other reviews on this property, I was hesitant to stay here but it was very close to where I needed to be so I took a chance...I'm glad I did. Check-in was smooth and friendly, requested a ground floor room and that's what I got. At check-in I was handed a complimentary pack of cookies and an envelope... more

Management response from
Laura Sutton, General Manager

Thank you for your kind words. We are committed to guest satisfaction and providing the highest level of comfort for our guests. We hope to have an opportunity to serve you again in the near future. Best wishes for future travels!

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2 of 5 stars
Anderson, SC
19 Aug 2007 | Trip type: Solo travel

As a former resident of Hopewell, I came up here to visit friends. This hotel was once a Holiday Inn Express and it switched to Quality Inn some time ago. Used to know two people who worked here when it was Holiday Inn Express and was hoping it had improved some. I had read the other reviews and decided to... more

Management response from
Laura Sutton, General Manager

We apologize that your stay did not meet expectations. Since your stay, we have performed upgrades, including new kitchenettes and a hot complimentary breakfast. The Quality Inn remains committed to guest satisfaction and comfort and we hope that you will allow us an opportunity to serve you again in the future. Best wishes for future travels!

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2 of 5 stars
Chicago
16 Mar 2006 | Trip type: Business
5/6 found this review helpful

I stayed at this hotel for a week because it is close to Ft. Lee. My room had a rusty single-unit built-in kitchenette that looked like it belonged in a 1950's trailer home. The refrigerator barely kept things cold. It was under the counter and leaked badly, requiring towels on the floor. There were no pots, pans, or cooking utensils... more

Management response from
Laura Sutton, General Manager

We apologize that your experience here at Quality fell short of your expectations. You will be happy to know that since your stay we have remodeled our kitchenette units which now include lovely granite countertops. We are committed to guest satisfaction and comfort and hope that you will allow us an opportunity to serve you again. Best wishes for future...

Never again.
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1 of 5 stars
Warsaw, Virginia
7 Nov 2005
6/7 found this review helpful

I didn't expect this hotel to rival with the Four Seasons but I did expect it to be clean. This however, was not the case. I'm not convinced that the sheets had been changed from the previous occupants. Upon returning to our room the next day it was apparent that housekeeping only made the beds and oh, I forgot, they... more

Management response from
Laura Sutton, General Manager

We apologize that your stay fell short of expectations. You will be happy to know that we now have full service housekeeping available each day of your stay. Our facility has also undergone renovations since your time with us. We hope that you will allow us an opportunity to serve you again. Best wishes for future travels!

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Travellers Who Viewed This Property Also Viewed
Location: Hopewell, VA
INR3,259*
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Quality Inn at Fort Lee Also Known As

  • Quality Inn Hopewell
  • Hopewell Quality Inn
Address: 4911 Oaklawn Boulevard, Hopewell, VA 23860