Worst hotel I have ever been to in my life. Enter our room, smells like an ashtray, not cleaned at all, trash and ash in the sink and bathroom floor. Then to my surprise a baby cockroach on the lampshade. Asked to switch rooms, new room had people's luggage inside. Next new room, electricity doesn't work. Ever other room was... More

when we arrived in our first room the floor wasnt vaccumed and it was a big roach crawling on the wall so we checked under the couch and it was full of rollie pollies so we called front desk and they gave us another room. the second room had roaches also,the mirrors were smeared ,spider webs,ashes between the bed and... More

This hotel was the worst experience of my life..do not stay here what ever u do. Then manager didn't help me for nothing he was rude an disrespectful when I came to him and explained there was something in the room tht bit us to death an he sat there an told me I was doing that to get my... More

First read these reviews DO NOT read the hotels.com reviews. I wish I could go there and comment but I'm unable to. This hotel had a prices that was up there with the embassy suites and had a jacuzzi suite. I thought that it was at least comparable. The main reason I choose this hotel was for the suite and... More

I checked in to this hotel on 6/23/2012 for the Hampton jazz festival and it was the absolute worst. I kept driving by the hotel thinking 'this can't be it", but unfortunately it was! There were undesirable people hanging out in the front, which was very alarming. There was also only about two cars parked at hotel, which I found... More

Our stay was on June 23, 2012. When we arrived in Hampton there was a widespread power outage along Mercury Blvd. By the time we checked in, the power came on for about 30 minutes and then went out again. At that time, we left the room to attend the jazz festival. When we returned @ 1130 pm, the power... More

First time staying at this motel and Saturday was terrible because of the power outage from 5pm to 4am the next morning. The lack of concern from management was also unacceptable. I felt they should have at the very least provided candles for the guest to be able to see. I felt like I was in a third world country.... More

We checked in late Friday. The management collected the two night stay at that time. Well. Say two at 5 pm the power go out rooms hot, no way to secure property because we needed the door open for the breeze. We were told we could have a partial refund after sitting in the dark for 4 hours. Bed bugs... More

NEVER AGAIN I want everyone to BEWARE....I have never been so disgusted in all my life. There was black one in. hair every where inside the pillows in the tub and sticky stuff on the night stand. We asked for a different room and the refused they sent house keeping in. Now although house keeping was very sweet it didn't... More