We have stayed in many Red Roof's over the years. However, this one we never will stay in again. We booked a room that was advertised as FREE WIFI. Well,, to make a long story short, the WIFI did not work and they knew it. It has not worked in months. We finally found out that the WIFI does not...
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To Our Valued Guest,
First, let me start by saying that my team and I are so sorry that we let you down during your stay with the issue you experienced with our Complimentary Wi-Fi we offer at our property. As stated during your check-out process and also during the refund of your stay for the inconvenience you experienced, we...
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Very clean and neat. Bathrooms excellent & refridges were great. Staff was excellent and helpful. I stayed in Hampton, Va & Monroeville, Pa and both were excellent. Close to shopping and restaurants. Worked for 2 conventions and visitors bureaus and stayed at name brand and expensive hotels but these hotels saved me money and were excellent to stay in.
I...
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Evie,
Thank you so much for taking the time to write a review on your stay with us here in Hampton, VA and also Monroeville, PA. I am so happy that you found our staff excellent and helpful and our rooms to be clean and neat. We try very hard to ensure that each and every guest has the same...
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Great stay at this Red Roof Inn. Great staff and good service.
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Thank you for taking the time to write a review on your stay with us. I am so happy that you found our staff to be great with good customer service, this is what we strive for on each guest visit! I will be sure to share your positive comments with all of my team members. Thank you again for...
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Very clean and the staff was very friendly and helpful. Beds were comfortable and clean. Close to several resturants and stores. Right off the interstate.
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Thank you so much for taking the time to write a review on your stay with us. We are so happy that you found our rooms to be comfortable and clean and our staff to be friendly; this is what we strive for with each guest experience. Also, thank you for mentioning the close restaurants and stores as they make...
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I chose this hotel for its modern rooms and ressonable prices. The rooms were clean and tidy, providing the essentials for your stay, plentiful towels & pillows, microwave, refrigerator, coffee maker, and safe. The maids were friendly and provided clean linens the following day. The beds were a little stiff, but comfortable enough for a nights sleep. I only wish...
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Thank you so much for taking the time to write a review on your stay with us! All of the positive comments are greatly appreciated as all team members are trying their personal best to ensure each and every guest has an enjoyable stay! We are currently testing some breakfast ideas, so please stay tuned! Thanks again for the review...
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We had booked a room april 1 2011. When we tried to check in we were told that they had accidentally double booked the hotel. We were told we would not be charged, and were given a free night elsewhere for all the trouble. Now here it is september 12, 2011(more than 5 months later) and the Red roof inn...
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First, let me apologize for the error in billing that you experienced from our hotel and for the inconvenience we have caused you. I hope that after the conversation we had today that you will indeed give us another try the next time your travels should bring you back to our area. As I mentioned on the phone earlier, please...
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Clean. Some ants near window. Toilet flushed, but need to hold down the handle. Bathroom clean. Tv worked. Remote worked. Staff attentive. Saturday night was noisy and was awoken to a woman screaming and banging on her door; not the property's fault. Bed was hard and made my hips hurt. Ac worked. Sheets were clean. Dog-friendly. Pillows were clean and...
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This was the most nastiest room I have ever seen. The smell was horrible...smelled like smoke and urine. The smell was in my clothes. This place needs to be condemned and rebuilt. I can't believe they allow people to sleep in something like this.
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This is one of the best Red Roof's I've stayed at. The front desk clerk "Melissa" was very helpful. She was well informative about the area. My remote didn't work and she helped. She should be moved up in Management, because she has great hospitality skills and she seems well organized. She had my key and paperwork ready as if...
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1st strike: Hampton Police Department on scene w/3 patrol cars for domestic call. Must be the need to charge me $1.50 a day for in room safe for my protection?
2nd strike: Room dirty and office space dirty.
3rd strike: No TV remote for room or working clock. No internet access. Using neighboring motel's internet access to write this review....
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89 Reviews
89 Reviews
23 Reviews
