Stayed here at the beginning of a road trip, the advanced price we got was cheaper than local "budget hotels". Hotel was very clean with the advantage of a pool. We went for a swim and joined an aqua aerobics lesson which was interesting. The jacuzzi wasnt working and was a horrible colour but everything else was lovely.
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Dear Nickyboy77,
Thank you very much for taking the time to write a review of our hotel. We are always happy to hear from our guests.
We are glad to hear you were able to get a great rate with our advanced purchase rates online on our website. They can really help our guests save more on their room than...
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Great value when I stayed. Very close to the airport. Bar was very expensive... $7+ per pint
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Hi magicdad,
Thank you very much for writing a review of your stay at the hotel. We are very happy that you felt you received a great value and that our location near the airport was convenient for you. You are right that $7 is expensive for a pint but you may have received a “tall” which is what we...
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I was looking for an inexpensive "stay and park" prior to an early flight out of Dulles and thought this hotel would suffice. For the price, I was pleasantly surprised. The room was spacious, comfortable and up to date. There is a great sports bar O'Malleys where we all cheered for the Giants on numerous televisions. The shuttle to the...
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Dear liliVirginia,
Thank you very much for taking the time to write a review of your stay at our hotel! We love to hear from our guests.
It is great to hear that you enjoyed your stay and were able to take advantage of our great Park and Fly package. It’s great to also hear that you enjoyed your Giants’...
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I booked this hotel using my priorty points for the frist night of my stay in america it was so much better than the average airport hotel the room was clean quiet and huge although a little way from the airport and the lady on the desk was so nice that it put me in a very positive mood about...
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Dear alan252,
We are glad to hear you enjoyed your stay with us. It is great to hear that you were comfortable and that our staff was able to make you feel welcomed. We really hope that you enjoy your time in the US and that we get a chance to see you the next time you are in the...
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Nothing special about this one. Did have a hot tub but it was not very hot. In my room there was a tub mat pealing up and a very black ring of junk under and around it. There was also an outlet falling off the walls. Not something I expect from Holiday inn. Service was lacking. One morning despite the...
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Hello Roll-About,
Thank you very much for providing some very insightful and detailed feedback about your stay. We take all of our guests’ comments very seriously so we can always improve.
We apologize for the experience that you had at our hotel and we would like to assure you that your experience is certainly not typical and is definitely below...
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We stayed one week here. The staff was very friendly, we called ahead of time to let them know we'd be checking in late since our flight landed at 11pm.
However, when we checked in, the first room they gave us still had someone's dirty laundry in it on the luggage rack. They immediately gave us another room, but we...
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Dear jlnotary,
Thank you very much for taking the time to write a review and provide us with some very helpful feedback. We love hearing from our guests and do everything we can to correct any issues they have experienced.
The team is very happy to hear that you felt welcomed during your stay. We are sorry that the room...
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I've stayed at this hotel many times using their Park & Fly service. I am a Priority Club Member so I was happy to get an upgraded room, which was clean and comfortable. The restaurant was average to poor. There are no options for Gluten Free meals, even the salad was questionable. I had Fish & Chips which tasted old....
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Dear Vacation-Loca,
Please let me start by apologizing for not meeting your expectations. As a repeat Priority Club guest, your opinion is extremely important to us, so thank you very much for taking the time to write a review of our hotel.
At O’Malley’s we pride ourselves on having an environment of “great food” and “fun times,” so we assure...
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If you’ve read my other reviews you know by now I'm a flight attendant. When I do a review I do so only after I stay at a hotel more than once and sometimes as many as ten times. I'm fair, and post an honest review.
The lobby is very nice– spacious and modern….but
Check In: This where the stay...
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Dear njafares,
Please let us start by apologizing for the poor and inconsistent service that you have been receiving at our hotel. We assure that we pride ourselves on providing great service (as evidenced by the abundance of positive reviews on TripAdvisor) so hearing your feedback is extremely alarming, and something on which we will take immediate action.
Regarding the...
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When in D.C., I don't usually stay out in the Dulles area, but I had meetings out in Reston as well as in Sterling, and this hotel was logistically ideal. The hotel is clean; the front desk is more than friendly and efficient; decent (Free!) Wi-Fi, and the Pub/Restuarant, called, "O'Malley's" was in my opinion, excellent! I had four different...
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Hello Keith E,
Thank you very much for taking the time to write such a faltering review about our hotel. We are very happy to hear that you enjoyed your stay so much.
We will make sure to pass you compliments along to the O'Malley's Team. Ever since the pub was renovated less than a year ago they have worked...
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I did not expecting much more than an average airport hotel coming to the Holiday Inn Dulles Airport and I'm not disappointed.
Bright side: Excellent front desk and friendly staff, free wi-fi internet (reasonable speed) Good lobby. Clean Room. Punctual and ample free airport shuttle. TV already upgraded by the way. Reasonable quality free ABF (Upon signing Club member)
Not...
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Dear bom2535,
Thank you very much for taking the time to write a review of our hotel. We take all of our guests' feedback very seriously so that we can always improve.
We will make sure to pass your kind words along to the team. We do our best to provide the highest level of service possible to all of...
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