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All 6 Colonial Heights hotels »

Candlewood Suites Colonial Heights

2.0 of 5
15820 Woods Edge Road, Colonial Heights, VA 23834
Hotel amenities
3.5 of 5 stars 10 Reviews
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10 reviews from our community

    Trip type
Traveller rating
    2
    2
    1
    0
    5
Date Rating
MsPerfection
Washington, DC
Reviewer
5 reviews
2 helpful votes
4 of 5 stars Reviewed 27 December 2011

Clean hotel, stayed here while visiting family for the holidays. Spacious room, full fridge and lots of cable channels. We were on the back side of the hotel, so we did hear trains (twice). Staff was nice and check in/out was a breeze. I don't use feather pillows but the front desk has other options available. As far as the... More

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kennyt15
Fredericksburg, Virginia
Reviewer
5 reviews
1 helpful vote
4 of 5 stars Reviewed 17 December 2011

This hotel was very clean and even smelled brand new, even though the occupancy permit on the wall was from 2009. The train is pretty loud because there is an at-grade crossing right next to the hotel and the train blows its horn as it passes. I am a pretty heavy sleeper but heard at least two trains pass through... More

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Mallowmow
Akron, Ohio
Reviewer
5 reviews
1 helpful vote
5 of 5 stars Reviewed 12 December 2011

I only stayed here one night but plan on returning. I was originally concerned because I had read the other reviews regarding the train waking me up in the middle of the night. Yes, this hotel is right in front of very busy train tracks. when checking in I told the clerk my concerns, she said she would put me... More

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LoriLions
Colonial Heights, Virginia
Top Contributor
81 reviews
48 helpful votes
3 of 5 stars Reviewed 2 April 2011

The backside of the hotel is next to the train tracks and you will have ear plugs in your room. However, the rooms are clean and I love the kitchenette and the free washer/dryers. The maids are great and deserve five stars but their services are geared towards extended stay customers. The location is easy to access off I-95 but... More

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IaOrana_Maruuruu
Toronto
Top Contributor
61 reviews
31 helpful votes
1 of 5 stars Reviewed 13 January 2011

I stayed at this hotel for one night. We chose this hotel because it has a kitchen, which when you are on a road trip allows you to eat healthily. It is also part of the Intercontinental Hotel Group chain, and they have a sterling reputation for quality. Our stay had an unfixable problem, and a fixable problem. This hotel... More

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sstann
Newnan, Georgia
2 reviews
5 of 5 stars Reviewed 4 January 2011

We enjoyed our stay at Candlewood Suites, the service was excellent, guest check in excellent, all employee were courteous. The breakfast bar was the best we have ever had. Excellent value. Thank you to all the staff for making our stay comfortable and pleasant. More

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AlisonF
New York City, New York
Contributor
13 reviews
19 helpful votes
1 of 5 stars Reviewed 24 November 2009

As a regular Tripadvisor user, for whatever reason, I did not check the reviews of this hotel before my husband and I arrived. I REALLY wish I had. In all my years of travel, I have never experienced such a blatant pet fee RIP OFF!!! It's absurd, and is an obvious attempt to gouge pet owners. There are so many... More

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russofSNJ
Southern NJ
Reviewer
5 reviews
1 helpful vote
1 of 5 stars Reviewed 30 September 2009

This is a lovely hotel and the staff was friendly. We asked for a quiet room and we were given a room on the 3rd floor overlooking the back of the hotel. Little did we know that the train tracks were a few feet away. Trains travel on the tracks every hour all night long, rattling the bed and blowing... More

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DaphsDads
Florida
Senior Reviewer
7 reviews
1 helpful vote
1 of 5 stars Reviewed 7 September 2009

We booked this Candlewood via Orbitz. We had our well-behaved dog with us and were looking for a property that would accept dogs. Orbitz said "Pets Allowed"; so did Candelwood's own site. However, major rip off occured when we checked in - Candlewood charges $75.00 for a pet for ONE NIGHT! Outrageous and NOT DISCLOSED by either Orbitz or Candelwood.... More

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traveler136
Mountville, PA
Senior Reviewer
9 reviews
13 helpful votes
1 of 5 stars Reviewed 22 June 2009

stayed here one night and my oldest soon good bitten by bed bugs on both legs (@12 bites on each). We noticed then the following day when he went to take a bath. We were on vacation on our way to Virginia Beach and went to a walk in clinic because he had soo many and we wanted to make... More

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colonialhgts, General Manager at Candlewood Suites Colonial Heights, responded to this review
23 July 2009

In reponse to guest claim of bed bugs, No one at our property has spoken to anyone concerning an incidence of bed bugs; however, as a precaution we did have our Pest Control Company come out to inspect. Pest Control found no signs of bed bugs or any other insects, they provided us with supporting documentation which we keep on... More

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