Stopped here by chance on the way to FL. Experience on checking in left a lot to be desired. Without going into detail it was a problem right from the beginning. It was late and I was tired so I decided to stay the night. On returning home a set an e-mail to the manager and got an immediate response.... More

It was just an overnight stop on the family trip. This hotel I chose not by accident, had a very good experience before. So, got a great room, great amenities. Staff immediately addressed my concern about smoking smell in a nonsmoking room, they gave us a room right across the hall, so no problems after that. Had complimentary breakfast buffet... More

This was just a quick one nighter for us. We were just hoping to get checked in, grab some zzz's and breakfast in the morning on our way out. The staff couldn't have been nicer. Friendly, efficient and kind. The hotel has a few quirks in the rooms - lighting is a little dim and the heating unit is old... More

I just needed a place to stay for the night after an 8-hour drive. I walked in this Hyatt and thought ok not a bad choice. The receptionist was on what sounded like a personal call and paid little attention to me. Finally a manager showed up and started to check me in while he, too, was on a personal... More

just what it should be no more or no less, just weak breakfast but hyatt place is not what you want for breakfast anyway. just a good cheap hotel with good service. More

This Hyatt has generally all the things you need but the noise from the indiviidual fan and AC in each bedroom will cause you pause. I don't know that there is anything that can be done about it but to change the type of cooling/heating device. The coffee is terrible------supposed to be Starbucks, but tooo bitter and weak. The rest... More

Couch not in room as described. Removed by management for there personal reasons. I was stuck with a room without the sofa bed that I needed. Given comp breakfast coupons to make up for the couch but no one was there to make breakfast. More

We arrived at this hotel after spending the day at Kings Dominion. It was a huge room with 2 beds and a seperate area with a couch and desk. The beds were great. Didn't check out the pool or breakfast, as we ate next door at Wawa. I would definitely return to this location at a later date. More

We stayed at this hotel for 4 nights while in town for a regional softball tournament. We were one of two teams staying at the hotel so the staff had their work cut out for them. The best thing about this hotel are the huge rooms! We had a family of 4 staying in our room and we had more... More