me and my husband have stayed here twice Diane the manager always helpful very sweet person as soon as you have a problem shes right on it to get it fixed our room very quite never had problems with anyone i would suggest staying here to anyone.....

We were there for a couple of weeks as we sold our home in the area. The smell was terrible in the room, the room was very small, the housekeeping did not too much. The internet speed was horrible. Noises all the nights from the neibers. I am not sure what they are working, but police was there few times...for... More

I have stayed at the in town suites on old green brier road and it was wonderful the staff was very helpful,also the manger Diane was always sweet asked how was everything?I was so impressed that it was so peaceful. I noticed that the manager come back after hours to clean rooms ,walks around to make sure everyone is safe... More

My family stayed here for two months and it was the worst two months of our lives. We stayed in room 306 which was a death trap. The floor tiles in the bathroom and the kitchen were popping up off the floor which nearly caused the edges to cut our feet. The AC leaked right above the electrical outlet which... More

My daughter and I stayed at the InTown Suites on Old Greenbrier Road in Chesapeake, VA from Aug. 31 thru Sept. 8th. We flew in from the Nashville area for the half marathon and for vacation. This is the third year we've made this trip, but the first time that we stayed at InTown Suites. The minute I walked into... More

The Minute you are 90 days in the place. They start hasseling you. The Manager and Gaurd. The service in the room becomes very poor. I smell urine all the time. I complained, and the Manager got real ugly. I asked what was the problem. Diana the manager was accusing me as the problem. I located the problem with the... More

I stayed at the Intown Suites in Chesapeake, Va. The stay was very unpleasent. First, I paid more than what I booked the rooms for. I paid 219.99 for the first week, then 249.99 the 2nd when I initially booked the room for two weeks. Who does that to its customers? Second, room service once a week? We only had... More

First of all, I read the reviews prior to booking my reservation and staying with InTown Suites, and so, I have no one to blame for the ultimate outcome. Having said that, still after almost 8 hours post check out, I am in a daze, a cloud, a fog, about the level of service, if you can even call it... More

Great for family emergencies on a limited budget. Very small and no-frills; one can subsist cheaply. The bed linens are clean and the tv works and has some premium channels. The wireless internet is OK late at night. It's no-frills, and I am very glad it's there when I need it.