This hotel is conveniently located in Chesapeake, VA. The rooms are a good size and comfortable. Desk was too tall for me to comfortably be able to type on my laptop even with the chair at its maximum height. A trend I am seeing with all Marriott hotels is thin, rough towels. They feel like they have been line-dried instead...
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I have been traveling to Chesapeake every other week since July for business. When I'm here my average stay is 7 days and sometimes more. The first time I came I stayed at this motel and I have been coming back ever since. The hotel is quiet and comfortable, the price is right and the staff is absolutly great. They...
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This was my first time staying at this Courtyard and I have to say it was a wonderful experiences. I check in late evening and was greeted by a friend staff member; I believe her name was Tammy. She welcomes me to the hotel and took the time to demonstrate how the go board worked for direction to my morning...
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The rooms were filthy and disgusting. The bathroom had hair in the shower and on the floor. The whirlpool (spa room) had not been cleaned from previous use and the tile around it had visible dirt. I had to purchase disinfectant and clean it myself since it was so late. The drapes were discolored (brown with dust and stains). The...
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Dear Value Guest, thank you for your recent comments on our property. We always strive to give our guest an outstanding experience during their stay. I was happy speaking with you during your stay and hope that receiving the additional points will assist you on any future stay with Marriott.
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This hotel is located on a road that rings a big mall. Plenty of parking and restaurants in the area. Nice warm greeting when I arrived and girl at the front (Natasha or something like that) recommended a sandwich at the Bistro in the lobby. It was great and she even waked over to ask if I enjoyed the sandwich....
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Thank you our value guest. It is wonderful hearing that our location is a great choose for our guest. We enjoy have questions about our hotel and greet the opportunity to answer questions about fun places to eat within the area. I look forward to your next stay with us and speaking with you more about the area. Once again...
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Stayed here Labor Day weekend with my husband and 1yr old son for 3 nights. We had a King bed room.
The hotel is a nice hotel with a very modern looking loby and Bistro. Everything looked really clean until I got in my room and noticed that under the sink was a used razor - not the kind of...
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Dear Guest, thank you for taking the time out to write you response about the Courtyard Greenbrier Chesapeake. Outstanding Customer Services and Friendliness is the framework of the success in which all Marriott Hotel are striving to achieve. I’m glad to hear on your most recent stay we fulfilled that promise. I look forward to your next stay with our...
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Toilet's water pressure not sufficient to remove paper. Staff came twice; 2nd time moved me to new room. Awakened by I-64 traffic at 4:30 a.m. next morning. Food: They gave samples of burgers in the lobby, which were good. Ribs weren't. Other things OK, convenient. Asked front desk staff for places that deliver. Involved several calls with her calling back...
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Dear Value Guest, I was very happy to hear that you got a chance to enjoy our Bistro food, we are very proud of this new offering by Marriott. We always work hard to address all challenges on property and hope our efforts help our guest have a wonderful stay. If you are in the area in the future I...
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The staff here was great from the Bistro to the front desk making sure everything was taken care of. I stay here often for work and continually choose this location over the full service Marriott around the corner because of the friendliness and cleanliness of the staff.
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Thank you greatly value guest for continually choosing the Courtyard by Marriott Greenbrier Chesapeake. We always strive to give our guest an outstanding stay; one in which they would want to return. I was very happy to hear that you got a chance to enjoy our Bistro food and the staff enjoyed work with your group. We all are looking...
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Recently stayed here because of a last minute change of plans. What a delight everyone was especially, the Front Desk Manager, Tamara. She is a true professional and really is concerned about Customer Service. The hotel was very clean and we will stay here when we are in the area again. Try it, you won't be sorry!
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Thank you our valued guest,
How pleased was I to see the comments about Tamara our Front Desk Supervisor at the Courtyard by Marriott Chesapeake Greenbrier. All the associates work very hard to ensure our guest have outstanding stay. Tamara was happy and thankful for your comments about her and said she will continue to be committed to the highest...
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I have written favorably about this Courtyard before. I have stayed here a few times since. This time there was little I could do about getting my needs (for meeting room/hotel accommodation) met - place was packed and resources I needed not available. The GM asked how I was doing and I mentioned my dilemma and his constraints. He said...
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Reviewed 18 February 2011
Valued Guest,
It is wonderful to see guest as yourself continual to return to the Courtyard by Marriott Chesapeake Greenbrier. The staff and I receive great pleasure see you during your stay. Understanding all our guests need is the goal we are striving for and then putting it in motion is our delight. Once again thank you for your stay...
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58 Reviews
35 Reviews
