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All 31 Charlottesville hotels »

Hilton Garden Inn Charlottesville

3.0 of 5
1793 Richmond Road, Charlottesville, VA 22911
Hotel amenities
4.0 of 5 stars 156 Reviews
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156 reviews from our community

    Trip type
Traveller rating
    83
    51
    13
    4
    5
Date Rating
Aaron B
Chicago
1 review
1 of 5 stars Reviewed 7 February 2012

Hello - Typically I do not write such reviews, but I feel that everyone deserves to know the truth behind this hotel. First, the rooms smell terrible and are totally dated. They smell like cigar and cigarette smoke and it was supposed to be a non-smoking room. The staff was totally rude and unwilling to help me when a problem... More

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wahoo002, Manager at Hilton Garden Inn Charlottesville, responded to this review
10 February 2012

Thank you for taking the time to post a review on your stay at our property. We strive to make each guest experience the best that it can be, and we encourage any feedback that can help us reach that goal. Being a younger property, we pride ourselves on the new and aesthetic quality of our accommodations, and we regret... More

MeTravelor
Williamsburg, Virginia
2 reviews
5 of 5 stars Reviewed 7 February 2012

Could not figure out how the adjustable mattress worked, but overall it was nice. The Topeka steakhouse was a disappointment . Oh and free wi fi! More

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wahoo002, Manager at Hilton Garden Inn Charlottesville, responded to this review
10 February 2012

Thank you for taking the time to fill out a review of our hotel! I'm so glad to see that you enjoyed your stay with us, and that you got to make use of our free wi-fi. All of the king beds in our hotel feature the Garden Sleep System mattresses. The mattresses are made out of a system of... More

caneshockey31
Charlottesville, Virginia
Top Contributor
100 reviews
117 helpful votes
4 of 5 stars Reviewed 10 January 2012

We had to stay here because we had lost electricity due to a wind storm last week... The hotel was very accommodating in getting last minute availability, because of my Hilton Diamond Honors Status.. Check-in was a breeze and the best thing is the indoor pool & fitness center for the kids and the nice Steakhouse directly next door to... More

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wahoo002, Manager at Hilton Garden Inn Charlottesville, responded to this review
15 January 2012

Thank you for taking time to write a review of our hotel! We have had a lot of wind around Charlottesville lately, and while we're sorry you lost power at your house, we're glad it gave you the opportunity to stay with us! I'm glad to see that you enjoyed your stay, and we look forward to having you back... More

pennysmithmyboys
Suffolk, Virginia
2 reviews
3 helpful votes
4 of 5 stars Reviewed 9 January 2012
1
person found this review helpful

I thought the hotel was wonderful. Room was very nice and really clean. The staff was very helpful and friendly. Had a very relaxing time there. I do have one complaint when I reserved the room they had on a brochure that the beds were adjustable bed. That is the reason we stayed there.I got one room with 2 queens.... More

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wahoo002, Manager at Hilton Garden Inn Charlottesville, responded to this review
10 January 2012

Penny, Thank you for taking the time to write a review about our hotel! I'm so glad to see that overall you enjoyed your stay with us. I do apologize for the confusion about your bed not being one of our Garden Sleep System beds. It can be a little misleading because Hilton Garden Inn's all use the same brochure... More

TheMcLeanVAFive
McLean, Virginia
Contributor
11 reviews
9 helpful votes
4 of 5 stars Reviewed 5 January 2012
2
people found this review helpful

This hotel has a lot to commend it: The bed is comfortable, the room is clean, and the staff attentive. Its a relatively new property and located in a nicely maintained corporate park. I did not give this hotel 5 stars because those commendable items don't add up to a great experience -- there are a number of little items... More

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wahoo002, Manager at Hilton Garden Inn Charlottesville, responded to this review
10 January 2012

Thank you for taking the time to fill out a review of our property! I'm so glad to see that you enjoyed your stay with us! We really appreciate your kind words about the hotel and our staff. I wanted to take just a moment to address the comments you had regarding breakfast, the televisions and the bed in your... More

Rileys
Perth
Contributor
14 reviews
19 helpful votes
5 of 5 stars Reviewed 2 January 2012

I stayed here for a pitstop on the way to Cincinatti. A very nice executive style hotel coupled with helpful and attentive staff made my overnight stay very comfortable. The rooms are clean and of a generous size. Highly recommended if you find yourself out this way. More

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wahoo002, Manager at Hilton Garden Inn Charlottesville, responded to this review
10 January 2012

Thank you for filling out a review about our hotel! I'm glad to see that you enjoyed your stay with us. We have a lot of guests who are only with us for a short period of time as they are passing through Charlottesville, whether it be for business or pleasure, and it's great to hear how much you enjoyed... More

medicalalert
New Jersey
Senior Contributor
41 reviews
30 helpful votes
3 of 5 stars Reviewed 29 November 2011

Had a productive and relaxing stay at this HGI. Reliably comfortable bed and productive work space/internet access. Staff was attentive and breakfast was in line with the HGI experience - decent quality, good variety and tolerable coffee. The property is set back from the road so it's quiet aside from the door-slamming guests who seem to follow me everywhere. My... More

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wahoo002, Manager at Hilton Garden Inn Charlottesville, responded to this review
4 December 2011

Thank you for taking the time to fill out a review of our hotel! I'm glad to see that overall you enjoyed your stay with us! I appreciate you bringing the condition of the carpet in your room to our attention. We do shampoo the carpets in all of our rooms on a regular basis, and we spot treat stains... More

BizexecMi
MI
Senior Contributor
27 reviews
13 helpful votes
5 of 5 stars Reviewed 24 November 2011

This has always been a pleasant spot due to the excellent staff, the strong breakfast (including a "egg-person" to make omelettes or other creations for you), the good condition of the hotel, and its convenient location. But now, they have improved their internet service and added HD programming, making this THE hotel for the Charlottesville area. All that is left... More

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wahoo002, Manager at Hilton Garden Inn Charlottesville, responded to this review
4 December 2011

Thank you for taking the time to fill out a review about our hotel! As you stated, we recently upgraded both our internet and our televisions. We switched our internet service to a provider that offers faster internet for our guests. We are also proud to offer brand new LG 37 inch HD televisions in all of our guest rooms.... More

DCWayfarer
Washington DC, District of Columbia
Contributor
11 reviews
2 helpful votes
5 of 5 stars Reviewed 14 November 2011
1
person found this review helpful

This has been one of my very favorite chain hotel stays to date. The staff was INCREDIBLY courteous and helpful from the moment I walked in the lobby. Directly behind the hotel was a beautiful duck pond and fountain that made my morning coffee extra pleasant. The room (a king-size standard) was clean and quiet, and the fitness center was... More

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wahoo002, Manager at Hilton Garden Inn Charlottesville, responded to this review
16 November 2011

I'm so glad to see that you enjoyed your stay with us! We have a great staff here at the Hilton Garden Inn in Charlottesville and we pride ourselves on our customer service. We're looking forward to having you stay with us again next time you're in town, and if there's anything else we can do next time to make... More

Jeff K
Magnolia, Texas
Reviewer
4 reviews
1 helpful vote
5 of 5 stars Reviewed 8 November 2011
1
person found this review helpful

My wife and I stayed there on our 30th anniversary trip for one night (came from Texas). The facility and room was very clean, smelled nice, and offered us a great night's sleep. The night staff, especially Lisa, was VERY helpful and just a pleasant person. The shuttle driver was very courteous and he took us to the downtown pedestrian... More

Was this review helpful? Yes
wahoo002, Manager at Hilton Garden Inn Charlottesville, responded to this review
16 November 2011

Thank you for taking the time to write a review about our property! I'm so glad to hear that you enjoyed your stay with us! It's great to hear that you were able to get away and take some time celebrate your 30th wedding anniversary. Here's to hoping that the first 30 years was wonderful and the next 30 will... More

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Hilton Garden Inn Charlottesville Also Known As

  • Charlottesville Hilton Garden Inn
  • Hilton Charlottesville
  • Charlottesville Hilton
Address: 1793 Richmond Road, Charlottesville, VA 22911

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