Our room was very comfortable as far as the bed, shower and computer hookups. But the service of changing linens and cleaning room is only done once a week, unless you ask for more and pay more for the service. On our 7th day of residence, the room or linens were not touched until we inquired about it. They said...
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The room that I stayed has cat hair here and their.
I don't care why I don't have cat allergy.
If you are don't like cat,you would take care.
The room is good except for cat hair.
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We routinely travel for our job that sometimes have us a three different sites during a week. This is by far the worst place we have stayed in to date. I understand budget constraints and I don't expect to be put up in the Ritz by my employer, however, after discussion, he agreed that our company will no longer do...
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My husband is staying here for local contract business and we were worried about the quality of the hotel after reading the reviews. I must say, when we arrived (I was helping to get him supplied), we were pleased with the friendliness of the front desk clerk-very efficient and friendly. I was hoping that the room was a little bigger,...
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My experience at this hotel was nothing like those of any of these other reviews. My friends and I arrived for the Stewart/Colbert rally and found the staff to be courteous and generally helpful. The room was clean, as was the bathroom, and the kitchenette was stocked with dishes. My only complaint: when our bathroom light burned out--which was almost...
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I've seen Motel 6's and Super 8's better than this place. Extended Stay hotels should review this motel and make changes. I give this motel 1 star just for location and being barely within the D.C. metro area. And that's generous.
I knew something was wrong when I pulled up and saw a sea of trailers, RVs and electric power...
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Thank you for taking the time let us know about your concerns. We apologize if there appeared to be hidden costs during your stay. Certainly at check in to the Hotel these costs should have been explained in detail. We will let the local police department know of the vehicles on the entry road leading to the Hotel. To the...
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Out of 4 stars I give this hotel a circle. After reading the reviews and looking at the few pictures available, I thought how bad can a hotel in that part of Chantilly be? I should have researched a bit more....I will NEVER stay there again! The room was dirty, dingy, smelly, and run down complete with cobwebs in the...
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I needed a place to stay near Dulles Airport for just one night. What to say about this place? Frankly, it's a dump; not filthy, but not pristine either; few if any services; boring location. So is there anything good? Well, yes: the people working at the front desk are really nice and helpful. It is fairly close to the...
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I recently received a copy of your review of the Homestead Washington, D.C. - Chantilly. Our company prides itself on providing great service and great rooms at great rates, which is why I was so disappointed to read your post. Please accept my most sincere apologies.
We know that our guests have multiple hotel choices, which is why our mission...
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The room had a musty smell. Bath room was not clean. There are better options around the area. I would avoid going there again.
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Checked into the hotel on my first name of vacation before heading to DC. When I checked in, I found feces and urine still in toilet. I contacted the front desk who advised me just to flush the toilet. The room heat and AC didn't work so I went to the front desk. The hotel wasn't sold out and I...
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Thank you for taking the time to review your recent stay at Homestead Washington, D.C. - Chantilly. Given our company's commitment to superior guest satisfaction, I was disheartened to read that your stay wasn't 100% satisfactory. Please understand how truly sorry I am.
Please know that we have strict quality control standards that are meant to prevent an unacceptable situation...
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