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All 4 Cape Charles hotels »

Sunset Beach Resort

2.0 of 5
32246 Lankford Highway, Cape Charles, VA 23310 (Formerly Best Western)
Hotel amenities
Ranked #3 of 4 hotels in Cape Charles
3.0 of 5 stars 46 Reviews
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46 reviews from our community

    Trip type
Traveller rating
    6
    11
    8
    6
    15
Date Rating
kbking40
Millsboro, Delaware
Reviewer
5 reviews
6 helpful votes
3 of 5 stars Reviewed 22 January 2012
1
person found this review helpful

My husband and I spent 12/30-1/1 at the Sunset Beach Resort. This was our second time at the hotel. We were expecting a quiet time since our last visit was in the warmer months and we thought fewer people would be there. We did not know there was a special for fishermen and there were many noisey men that had... More

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Alex H
Winter Park, Florida, United States
Reviewer
3 reviews
3 helpful votes
4 of 5 stars Reviewed 18 December 2011
2
people found this review helpful

been here twice. decent price for a room. rooms are good service was iffy. best part was the bar/grill on the beach. best crab cakes on the planet. i would defiantly suggest this place to others More

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Anne O
New York City, New York
1 review
2 helpful votes
3 of 5 stars Reviewed 25 October 2011
2
people found this review helpful

My husband and I had had a very difficult week and pulled into the Sunset beach resort late at night on our long trip home. The staff were very welcoming and I cannot thank them enough for finding my wedding band after we had left, and for going out of their way to make sure it was returned safely. What... More

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Harmony_Management, General Manager at Sunset Beach Resort, responded to this review
26 October 2011

We must agree with you that we do have an "Amazing Staff" at the Sunset Beach Resort! Thanks for complimenting the staff and we are happy that you had a good stay with us. Please come back again when you can stay awhile and enjoy the wonderful property! More

rabidkayaker
Sharps, VA
1 review
3 of 5 stars Reviewed 13 October 2011

Gorgeous beach setting on the Eastern Shore of Virginia across from the Eastern Shore of VA National Wildlife Refuge, and convenient to Kiptopeke State Park, Cape Charles & Sting-rays Restaurant. Friendly & helpful staff. Mattresses & linens have been upgraded. Items that beg repair: Wireless Internet access is only in lobby. Guest Laundry has no dryers. Ice machine is leaky... More

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Harmony_Management, General Manager at Sunset Beach Resort, responded to this review
26 October 2011

We are so glad that you enjoyed our beautiful setting at Sunset Beach Resort. We believe there is no more lovely place on the Eastern Shore. Since taking over the hotel earlier this year we have made many improvements. We are so happy that you noted the new mattresses and linens. We do not yet have internet access in all... More

neilap
Baltimore, Maryland
Reviewer
3 reviews
5 helpful votes
1 of 5 stars Reviewed 11 October 2011
3
people found this review helpful

This hotel was one of most dirties hotels that I have stayed in and I travel quite a bit. Very expensive and it was not worth the price. The bathroom drain did not work properly. Every time we took a shower, the water would not drain and we each had to wait for the water to drain before the other... More

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Harmony_Management, Manager at Sunset Beach Resort, responded to this review
12 October 2011

We find your review very curious and think you have confused our hotel with another? Our housekeeping staff has been thoroughly trained and are monitored very closely. We have made many improvements and do not permit improper bathroom facilities. More

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ESVASpiderTerp
Belle Haven, Virginia
Top Contributor
65 reviews
55 helpful votes
3 of 5 stars Reviewed 27 September 2011

We had a whole bunch of guests into town, so we let several stay in our house and we just took a room at the Sunset Beach Hotel, which is a good hour away, but closer to where our event would be. It has come a long way since I was a kid. Would I call it a five-star getaway?... More

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Harmony_Management, Manager at Sunset Beach Resort, responded to this review
3 October 2011

Thanks so very much for your positive review of Sunset Beach Resort! As the new management, we are continuing to make improvements all around the property. We've had a busy summer and will continue making improvements throughout the year. Both the hotel and waterfront restaurant, the Sunset Grille will be open all winter. Thanks and please come back soon! More

tc_8119
virginia
2 reviews
3 helpful votes
1 of 5 stars Reviewed 25 September 2011
2
people found this review helpful

We had a family reunion planned in the Sunset Grille; which was lovely. The restaurant and the Beach were awesome. No complaints. Out family of 8 all booked rooms in the hotel. To be fair 3 out of the 4 rooms must have gotten the newly renovated rooms. I on the other hand was not so lucky. Don't let them... More

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Harmony_Management, Manager at Sunset Beach Resort, responded to this review
26 September 2011

We did have a water problem one weekend which was corrected as soon as possible. Since we are completely surrounded by a wildlife refugee we have to take special precautions to ensure the water safety of our guests. We apologize for this temporary inconvenience. During that time any guest that complained about the water was refunded the full amount for... More

R S
Philadelphia, Pennsylvania
Contributor
14 reviews
6 helpful votes
5 of 5 stars Reviewed 16 September 2011

Nice hotel at great price! Really neat 1960's architecture on many acres of beautiful land. Private beach on the bay was amazing. How many hotels have their own private beach?! I was trepidatious at first having read several poor reviews but was pleasantly surprised. Friendly attentive staff. The only thing I could complain about was the age of the bathroom,... More

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Harmony_Management, Manager at Sunset Beach Resort, responded to this review
20 September 2011

Thanks so much for your lovely review! We greatly appreciate you taking the time to tell it like it is! We are so glad that you noticed the new bedding and carpeting. The hotel was pretty run down we we acquired it so we are working our way though all the rooms. Most all of the bathrooms have had new... More

Candace D
Matawan, New Jersey
1 review
6 helpful votes
1 of 5 stars Reviewed 22 August 2011
6
people found this review helpful

No words for this place. Arrived late on Saturday, and there were 3 flies in our room, managed to kill them, but the room was old and musty smelling. Next my husband and I hurried down to their oceanfront dining that they advertised, what a huge mistake that was. It was a small building on the water, and again full... More

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Harmony_Management, Manager at Sunset Beach Resort, responded to this review
1 September 2011

We deep regret that you had three flies in your room. Our hotel sits on 38 acres in the middle of one of the most pristine Wildlife Refugees on the East Coast. We do love our nature! So far as the restaurant, it is not on the ocean, but the Chesapeake Bay. We have ordered all new windows for the... More

randy12356
Virginia Beach, Virginia
1 review
5 of 5 stars Reviewed 22 August 2011

We just had a great visit to the lower E. Shore that combined business with pleasure. The Sunset Beach Resort supplied a convenient location, clean rooms, comfortable new beds and a very nice meeting facility to make this location ideal. The food, entertainment and view from the bayfront restaurant alone was worth the trip. Great rustic location for a weekend... More

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Harmony_Management, Manager at Sunset Beach Resort, responded to this review
1 September 2011

Thanks so much for your positive review. We are so happy that you enjoyed the convenience and the comfort of out hotel and the awesomeness of the Sunset Grille. We are also pleased that our meeting facilities were suitable for your business needs. The newly renovated rooms and new mattresses are nice and we are so glad you enjoyed! Thank... More

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Sunset Beach Resort Also Known As

  • Sunset Beach Hotel
  • Best Western Cape Charles
Address: 32246 Lankford Highway, Cape Charles, VA 23310 (Formerly Best Western)

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