Bugs all over the rooms, had booked multiple rooms, cancelled all the reservations except 2 rooms which we didn't have a choice because we had a late check in, weather was really bad, my husband was ill and couldn't go back in the car. I slept in the car. We checked all the other empty rooms only to find them...
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Dear nan d,
Thank you for taking the time to share a review about our motel. There is never an excuse for providing anything less than a perfect stay. I sincerely apologize for the negative experience you encountered during your stay. We do have a contract with a local pest elimination company which treat the rooms monthly. We hope that...
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While this place was basically clean, it left much to be desired. It is in desperate need of updating. We had a king size bed with mis-matched and scratchy sheets. On closer inspection the second night, i noticed that the top sheet was a queen size sheet. No wonder the bed seemed short-sheeted! The towels in the bathroom were worn...
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Dear katie bc,
Thank you for sharing a review about our motel. I apologize for any inconvenience encountered during your stay. Regarding the linens-we have an off-site linen company which provides us with full service linen cleaning and daily replacement. Due to our property having brick walls, the signal can be difficult to reach some of our guest rooms. We...
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This motel was recommended by a friend and we could not be happier with the recommendation! The queen size bed and the large whirlpool Jacuzzi were perfect. We enjoyed the free breakfast each morning...muffins, bagels, juices and coffee were just enough to start our day. At first glance, it was not exactly what we had in mind. However, since we...
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Dear Robin 563,
Thank you for taking the time out of your busy schedule to share a review about our motel. I am please to hear that you enjoyed your stay with us. As with any business,word of mouth is the most effective advertising. We hope to see you again or at another one of our Americas Best Value Inns...
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I stayed at this place second time around. Had a wonderful stay in April 2011 after dropping off my daughter late one evening at Williams. The room was very comfortable, clean and maintained.
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Reviewed 28 August 2010
Dear Samjones311,
Thank you for sharing your comments with us. I am glad to hear that you enjoyed your stay with us. You are a valued customer and we look forward to seeing you again in the near future.
Sincerely,
Amar-Manager
Americas Best Value Inn-Pownal, VT
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First - I booked through Orbitz and the hotel charged me again when I arrived. I ended up paying twice for one night stay. Actually - it wasn't even one night because there was no heat in the room. The temperature was 5 degrees outside and NO HEAT. There was no one in the office to answer the phone so...
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Dear sarasvati 2,
Thank you for sharing your comments regarding our hotel. I apologize for the apparent double charge to your credit card. All claims will be investigated further and are taken seriously. Please contact me directly so that I can find out more information regarding your stay.
Sincerely,
Amar-Manager
Americas Best Value Inn-Pownal, VT
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Great value rooms,Clean rooms, Friendly staff made my stay comfortable
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Dear KarenPalmer,
Thank you for sharing a review our review about our motel. I am pleased to hear that you enjoyed our clean rooms and friendly staff. We look forward to seeing you again or at another one of our Americas Best Value Inns located across the Country.
Regards,
Amar-Manager
Americas Best Value Inn-Pownal, VT
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I stayed with my husband and 18 month old son from 1st september till 11th september 2010. Firstly, it was the best deal i could get in that area @ $79 per night.
Secondly, They served excellent continental breakfast with a varied variety.
Thridly,The staff was fantastic and was ready to help with everything that I needed for the baby....
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Dear nehasingla20,
Thank you for sharing a review about our motel. I am pleased to hear that you enjoyed our friendly staff and continental breakfast. Should you ever come back to the area, we look forward to having you stay with us again.
Sincerely,
Amar-Manager
Americas Best Value Inn-Pownal, VT
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My work keeps me on the road most of the times, and I have traveled a lot. I stayed at Americas Best Value Inn in Pownal, VT. A very nice and affordable place I must say. Not far from Williamstown (only 3 miles), and much much cheaper than the motels in town, with almost the same facilities. The staff was...
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Dear davisamithens,
Thank you for sharing a review about our motel. We take great pride in exceeding guest expectations. I am glad to hear that you have made Americas Best Value Inn your home away from home.
Sincerely,
Amar-manager
Americas Best Value Inn-Pownal, VT
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Me and my family stayed here on August 13, 14 and 15, 2010. We came in to attend Williams College Theatre Festival. It is really close to Williams College. Our rooms were very nice and clean and the beds very comfortable. The staff was very friendly and the housekeepers were very attentive. They served good continental breakfast. They have a...
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Reviewed 21 May 2011
Dear Samjone 311,
Thank you for sharing your comments about our motel. We appreciate your patronage and look forward to seeing you again in the near future.
Regards,
Amar-Manager
Americas Best Value Inn-Pownal, VT
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We stayed here for one night, and it was one night too many.
The room that we were given was a King, corner room. The bathroom was not functioning well as there was no hot water, some of the taps didn't work in the sinks and when water did come out (cold) it was chunky! Not a good sign. The...
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Dear AlbanyKevin,
Thank you for sharing a review about our motel. There is never an excuse for providing anything less than a perfect stay. I apologize for any negative experience you encountered with insects and mold odor. We are located in a wooded area which sometimes can bring insects onto the property. We have installed a new roof which should...
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