I was really upset when they call themselves a 24 hour answering service at the front desk and I had to call 6 times and still no one answered at the front desk. My family and I had stayed Saturday thru Monday and they did not clean our room (especially when they had all day sunday because we were gone... more

Don't be deceived by the nice website, this place needs a new cleaning crew and manager. The hall was dingy as well as the rooms we reserved. It smelled old and the toilet was not cleaned since the last visitor - YUK! We had to leave immediately and get a refund. We checked into a hotel down the road whose... more

I had read the reviews and was a little scared, but we were coming in very late and couldn't find a room anywhere else. We were tired and just wanted to lay down! I called and at midnight the desk clerk gave me good directions and helped me find it. It wasn't that bad. The halls were clean, they were... more

I stay at the Hilltop often when doing per diem work at the hospital across the street. Definitely has plusses and minuses: Upside: Free wi-fi, HBO, rooms are reasonably clean, beds are generally comfortable. Great location with a mountain view. Affordable. Mini-fridge and microwave in room. Has pool but I have never used it. Pet-friendly for $10 a night. Downside:... more

The bathroom was clean, the beds were fairly comfortable, and the desk staff was generally helpful. However ... At the time we checked in, the lobby smelled, and the hallway near our room had a strong food odor. Seemed to go away later, though, and the room didn't smell. The carpet in our room was horribly stained. The curtains were... more

Just finished a stay here while returning from Canada. NAVIGATION TO THE INN: Our Garmin GPS was unable to map to this address so we had to inquire as to directions on how to get to the Hilltop Inn via phone. The front staff who responded, although friendly, didn't know directions to the place personally and had to ask for... more

I traveled from TN to VT to visit a friend who lived here...he recommended this place. Believe me, I'm a picky person when it comes to hotel rooms. And I'd stay here again. Upon arrival, I was impressed with the entrance/lobby area. It was clean, cozy and welcoming. The desk staff was friendly and helpful. We booked a smoking room,... more

We stayed here en route to Boston at the last minute and found a discount through roomsaver.com. It was a pretty convienent location, right off the highway, and right near the Berlin Mall. The room was pretty clean, nice large sized bathroom, microwave and fridge. Although the hotel was okay, the food at the restaurant next door was terrible. There... more

Hi everyone, I know that the Hotel Owner has thanked several of us for positive reviews. I want to give both the good and the not-so-good realities of staying at the Hilltop. My bf's parents booked 2 nights there recently while we were all in the area to celebrate a few different family events with those in VT (the rest... more