Please do not waste your time with this DUMP...!! The beds are broken, and the rooms smell of MOLD!! When I told the front desk of the issue with the bed, of course they told me all the bed's are being replaced on the 18th of January, 2012, 5 days after our stay was over.....We skipped the final night of... More

This was always a very nice hotel. We are not Best western hotel patrons normally but we always stayed here on our way through Vermont and just found it to be quaint, charming, and pleasant. Not anymore!! It has gone down hill fast and the attention to detail is nil. the carpets, bed covers, and towels all need to be... More

I stayed here for a business trip, probably will not return to this location. It was priced high for nothing really in the area. I checked in and they noted my reserved king room was not available any more. So I got two queens instead, no big deal. The rooms were noisy from room to room noise, as the upstairs... More

Was working 30 min away in Claremont. Closest location during foliage season. Front desk staff wasn't very accommodating. No elevators for a 2nd floor room when I packed for a 2 week stay. Rooms very outdated. Lots of spiders/webs at entrance door. Charming little town but would choose to stay somewhere else. More

I had reviewed this place in 2009 and have different opions. I actually liked this place the 2nd time around. This time the beds were much more comfortable. We had 4 people and had the same suite as last yr. It is a great place to stay and the owners are wonderful and nice. We walked downtown to Pot Belly's... More

Room was very dark and depressing and extremely badly ventilated, only had a window mounted AC that was very loud and not very efficient. We happened to get a glimps of the box spring and matress and they looked gross. Bathroom a little small but clean Pool good size and clean but we had to wait 90 minutes for it... More

Stayed one night on a ski trip to Okemo. We were able to get a room last minute. It is a clean place with curteous staff. Room was nothing special but adequate. However, we had a snag in the morning when there was only enough hot water for one single four-minute shower among four people. I mentioned this to the... More

We were very happy with this hotel. The location was great. The building itself was pretty and kept to the character of the area. We enjoyed our walk through the shops and historic buildings of downtown Ludlow. My only complaint with this hotel is that the breakfast room is very, very tiny for the number of guests who have to... More

The room was supposed to be a king suite, but it was no bigger than a normal motel room w a queen bed. The "kitchenette" was a sink and a mirror, the bathroom was the size of a closet and overall the room was dingy. I personally like a firm bed, but this was like sleeping on a sheet of... More