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All 10 West Valley City hotels »

Crystal Inn West Valley City

2.5 of 5
2254 West City Center Court, I-215, Exit 18, West Valley City, UT 84119
Hotel amenities
3.5 of 5 stars 17 Reviews
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17 reviews from our community

    Trip type
Traveller rating
    3
    7
    4
    2
    1
Date Rating
woody_ryan
South Pole
Contributor
13 reviews
4 helpful votes
5 of 5 stars Reviewed 5 December 2011

I enjoyed the service attitude of the staff. Each time I went to the front desk with a question, they cheerfully had an answer, but then they also took the extra step to ask if there was anything else they could do to help me. The front lobby is pleasant and inviting. I appreciate the non-smoking policy throughout the building.... More

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Artcraft6466
Reviewer
3 reviews
4 of 5 stars Reviewed 19 September 2011

This Hotel has excellent hospitality service. I would recommend this to my friends and family. More

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Texas_Traveler386
Houston, Texas
Reviewer
4 reviews
5 helpful votes
4 of 5 stars Reviewed 25 August 2011
2
people found this review helpful

I stayed at Crystal Inn in West Valley City during a work trip, so I received a corporate rate. Excellent location, good restaurants in the immediate vicinity, and Fare Valley Mall just on the other side of the freeway. Lobby and room was very clean, and extremely spacious. Continental breakfast every morning was excellent with a wide variety to choose... More

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bighornnevada
Spring Creek, NV
Senior Reviewer
9 reviews
17 helpful votes
1 of 5 stars Reviewed 24 June 2011
1
person found this review helpful

My son & I recently spent 5 nights @ the Crystal Inn in West Valley City, UT. Our timing stunk. I told the night clerk, that my son had golf clubs & I had a bad knee, but he still put us on the 3rd floor. That should have been a real big clue that they didn't want or care... More

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crystalstar9, Director of Sales at Crystal Inn West Valley City, responded to this review
28 July 2011

Thank you for your review and for your comment card. We appreciate feedback because it helps us do better. I apologize for your recent stay with us. The hotel was remodeled last month with new carpet and furnishings in all public areas. We tried our best to eliminate any stress this may cause to our guests. We know that by... More

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gvaeva
san diego, ca.
Senior Reviewer
8 reviews
7 helpful votes
3 of 5 stars Reviewed 11 June 2011

Second time staying here on our way to Yellowstone park. The rooms are large and clean. The bed was a bit too hard for our preference. The price is very good. Several restaurants within walking distance. Although, also there are a few "pubs" close too. The one caution I have is that when you make reservations, or upon checking in... More

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crystalstar9, Director of Sales at Crystal Inn West Valley City, responded to this review
28 July 2011

Thank you for the review. We appreciate your ideas and suggestions. We have a variety of guests stay with us and try our best to make sure everyone has a delightful stay. We hope we will see you again on your travels to Yellowstone or elsewhere. More

jones46
Rexburg, ID
Senior Reviewer
8 reviews
1 helpful vote
5 of 5 stars Reviewed 21 October 2010

We were very pleased with the Crystal Inn. The staff was very attentive, and the room very clean with all the details including fridge and microwave. The room was spacious and clean and the beds comfortable. We used a handicap room because my wife was recovering from an injury, The location is convenient, near I-215, about equidistant from both the... More

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gvaeva
san diego, ca.
Senior Reviewer
8 reviews
7 helpful votes
5 of 5 stars Reviewed 14 June 2010

This was just for one night, stopover, on our way to Yellowstone Park. Excellent room, large, very clean, comfortable beds. Restaurants very close-within walking distance. Very affordable. Total bill for two, with taxes, 77.00. Close to highway 215 and 15. More

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arizona480
Phoenix
1 review
4 of 5 stars Reviewed 25 November 2008

My friend and I stayed here 11/15/08 while in town for the New Kids On The Block concert (at E Center across the street from the hotel). We were only in town for the concert so we didn't need to rent a car. The hotel has a free airport shuttle which was excellent (you call the hotel when you land... More

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NWTravelingFam
The NW
Top Contributor
78 reviews
133 helpful votes
3 of 5 stars Reviewed 21 January 2008

We stayed here in November 2007. I was traveling with one of my children and my parents. We had one room, my parents had the other. The rooms were spacious and had all the amenities you’d expect in a modern hotel. It was not as noisy as we anticipated. The beds were comfortable. The breakfast was slightly above average. My... More

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g8rsr8rs
Nevada
Senior Reviewer
7 reviews
4 helpful votes
3 of 5 stars Reviewed 21 March 2007

Overall, not bad, but a few minor annoyances during our stay were enough for my husband to consider one of the surrounding properties for our next stay. On the first morning of our 5-night stay, my key card quit working. Had to walk the perimeter of the property from the back door to the lobby, with my baby and 3... More

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Crystal Inn West Valley City
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