The hotel is fine. This review is on the ski and snowboard rental spot in the lobby of the resort called Utah Ski and Golf. If you value customer service, up to date rental equipment, and hassle free experiences do not go to Utah Ski and Golf in the lobby of the Shadow Ridge Resort in Park City. These guys... more

Like a lot of other reviews have been saying, this place has a decent location but terrible service. Hot water went out the night of our Sundance screening - manager wouldn't return our calls, and then eventually said they would fix it the next morning. After all of that inconvenience we expected they would at least reduce our bill or... more

We stayed at Shadow Ridge over the holidays. The location is great, walk to the lifts. We booked a platinum condo and when we checked in we were given a condo that obviously hadn't been updated. After a wait we were moved to a platinum unit. The condos are OK but the management is terrible. They are contracted to the... more

Our extended family reunion stay in PC was ruined by this property management company's inability to manage the property. A large Mexican wedding reception was taking place at the property. Loud music started at 7:00 p.m. and went until almost midnight. Calls to the front desk were unanswered or futile. The clerk indicated that their firm 'doesn't have control of... more

This place has a great location and is the best lodging for the money we have run across in Park City. We've been going to PC for 20 years to ski, golf, hike, and mountain bike. We wish we had tried Shadow Ridge much earlier. It is not a luxury hotel, but is way above average. It is the location... more

I've never stayed so close to a ski resort!!! We looked at booking "mountain side" but they were $200-$300 more per night. This place is less than 250 steps to the lift and it is very reasonably priced. We were in a newly remodeled unit and it was awesome, big screen TV's, classy furnishings, the kids could eat at the... more

Stayed here in March of 2006 for a week, and just recently again in March of 2007 for a week. Both times were excellent experiences. Clean, quiet, comfortable, helpful responsive staff, and terrific location for skiing, shopping and meals. Money well spent. Would definitely return here, and would recommend this place to family and friends. more

Even though I paid Expedia in full for my reservation, they never confirmed it with Shadow Ridge. The resorts staff, especially Teri was fantastic, and made sure that I didn't have to sleep in the snow with my family. We had a one bedroom apartment for four of us (two kids). Plenty of room, new furniture and a very recently... more

Having stayed here multiple times in the past I find it to be a great place, works well with kids and is super convenient to both the mountain, the bus stop, and the town itself. Loved coming back after a hard day on the mountain to the jacuzzi. Staff was helpful and accommodating, loved having a kitchen. would definitely stay... more