Booked several nights and stayed one. Were on the bottom floor and the room was painted way too dark for that level. Just a retaining wall outside the window. Only one desk chair to sit in or on the bed. Bathroom light was too dim to see. Bed sheet was ripped and stained and when getting out of the bathtub/shower...
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Dear Guest,
Thank you for choosing La Quinta Inn Orem for your recent stay in our area.
Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following steps were taken:
• Management was approached about the possibility of putting in a comfortable chair and also of having a stronger light in...
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We stayed at this La Quinta on our way back to Canada from California. We have a dog and it is pet friendly. The property is older and needs major updating. The smell of smoke was everywhere. We had a suite that was large but uncomfortable. The sofa bed was too soft to sit on, the bed linen were scratchy...
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Dear Guest,
Thank you for choosing La Quinta Inn Orem for your recent stay in our area. I am glad that we have a facility where you can not only bring your family, but your dog also, who of course is part of your family.
Thank you for giving us a review, it is very much appreciated. Upon receipt of...
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I picked this hotel because it was close to the freeway and they had an indoor pool. Upon checkin I see a sign that the pool is "out of order." if their website where I had booked at relayed this information I would have stayed at a different hotel. Upon getting to my room I notice what looks like puke...
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Dear Guest,
Thank you for choosing La Quinta Inn Orem for your recent stay in our area. I am sorry that the pool was out of order during your stay.
Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following steps were taken:
• The manager was approached about having a...
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To be honest, it was a little better than I expected, but I was a little irked that I had to pay a $10 upcharge for a room with two beds. Other hotels don't do this. Average beds, a little larger room than I expected, breakfast was ok, better than cold muffins at other places. Overall ok for an overnight...
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This hotel has the worst customer service I have ever encountered. As a returning guest, i had a mix up with my reservation and was told "too bad" by the managment. They did not care about my past, current or future business. Will never stay at La Quinta again.
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Dear Guest,
Thank you for choosing La Quinta Inn Orem for your recent stay in our area. I am so sorry about the mix up with your reservation, and especially about the response you received concerning it from the management. Please know that you have my personal apology. I will do all I can to see that this does not...
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It's great for family or overnight stay. I like thier breakfast and the service is good. The rooms are lovely with best view of surroundings.
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Ok for overnight stay but they seem to be running on a very tight budget. Victor, the Gen. Mgr., was very efficient and seemed to be doing many jobs.
Towels were flimsy, furniture threadbare, heater loud, breakfast not too great.
Worth the winter rate though.
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Great hotel. I had a great night stay love the breakfast. Service is good. We'll definitely be back.
Thanks, keep up the good work
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Everything was wonderful! From cheerful gal at check-in to express check-out the service was excellent. Room was sparkling clean w/flat screen TV and fast wifi. Love the automatic entry doors when bringing in luggage. Room on east side of bldg was quiet & view of sunrise over snowy mtns was spectacular! Comp newspaper at your door in the morning :-)...
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44 Reviews
