While I recognize that beggars can not be choosers, guests should get what they are promised. I had called ahead to ensure that a cot could and would be available to us on the night of our stay. When we checked in I reconfirmed that the cot was in the room. When we arrived in the room there was no...
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Please accept my apologies for the inconveniences you encountered while staying at our hotel.
We tried diligently to contact you to apologize and learn more to correct these issues, including a TripAdvisor email - all to no avail.
The clerk who promised the cot is no longer at the hotel, and I personally spoke with the manager regarding his actions...
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My husband and I stayed at this hotel the night before I ran the Logan Marathon. The hotel was full of runners and I was surprised at how little they were willing to do to accommodate us.
The hotel itself is old and run down (all the nice hotels were full because of the marathon). Although the sign says they...
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Please accept my apologies for the inconveniences you experienced during the Logan Marathon. You're right, the hotel is in need of renovation, and capital plans are in place.
We've made some major changes to eliminate some of the problems you experienced. In the future, we will be providing earlier, more nutritious breakfast for athletes in major events, such as the...
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We stayed in a kitchenette suite that we had reserved on a weekly rate. In spite of being a non-smoking room it reeked of old cigarette smoke. We found the room coated in a layer of dirt and my wife had to wipe everything down before we moved in. The carpet was filthy; we gave our girls a bath and...
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I appreciate your comments, and apologize we were unable to make your stay a comfortable, satisfactory stay.
There is no excuse your initial room was dirty. The housekeeping supervisor no longer works at the hotel, please accept my apologies.
After researching your stay, I found that there was much more than a vacuum and spray deodorizer in the room. We...
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We took an over-nighter to Logan and decided to extend our trip by one night. The first night we stayed in Brigham City(20 minutes away) but we decided to move up to Logan the second night. After checking a few other places we decided on the Cache valley inn. The biggest plus was the price. One motel in town was...
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We stayed at the Cache Valley Inn while in town for a weekend bike ride. While it was very convenient to the fairgrounds, where our bike ride started, the place needs a lot of work. Granted, they are in the midst of remodeling, but the rooms that are still waiting for their "makeover" are in sad shape, though clean. The...
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Thank you for your comments!
Although worn, we really strive to keep the place clean, and in some state of repair until major capital improvement funding is available. We've made a number of changes at the hotel that I'm certain will make your stay even more enjoyable - including good rates!
We look forward to your next visit!
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This independent motel feels like a Days Inn. The front desk was very friendly at check in and helpful throughout my stay. The room was very clean and comfortable. This is not a luxury hotel so don't expect fancy linens and bath products. The complimentary breakfast was nothing special, but everything was good. For the price, this is an excellent...
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