Travelling from New Zealand we have been getting away before sunrise each morning. During the winter months, these guys start their breakfast at 7:30am, which was disappointing, BUT the hotel owner got up early and had the breakfast bar all sorted by 6:30am - just for us!
Hot water in the showers initially took some minutes to arrive and there...
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Dear Organs,
We are happy to hear you enjoyed your stay with us! Also thank you for bringing to our attention the minor issues, maintenance repairs will be made.
We enjoy having you as our guest and look forward to your return.
Sincerely,
Ana
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Comfort Inn or Blue Mountain Inn hotel is one of best hotel in Blanding Utah front desk person acted very happy to see some customers. We had a nice room, very clean, with a good king-sized bed and All the Room Have, fridge, micro, 32 HD TV, blow dryer, coffe maker, iron with board, plenty of water pressure, shower heads...
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Dear Ankit G,
Thank you for taking the time to share your experience with us of your stay at the Blue Mountain Inn Blanding. We enjoyed having you as our guest and look forward to your return.
Kindest regards,
Ana
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We stayed one night, and found the rooms to be marginal - the bathroom shower had the last customer's hair in it, and there was a 6" diameter area of black mold around the shower head. We spoke to the desk clerk about it, but there was no interest taken in our comments.
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Dear Peggy K,
Thank you for bringing this issues to our attention, issues have been addressed to our entire hotel staff and Hotel Manager, corrective action will be taken. .
Sincerely,
Ana
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We were driving through and decided to stay at this hotel. Which by the way is a dry city. We arrived at your hotel on 09/04/2011. There was a gentleman in front of us so we waited for our turn. In the meantime we observed that the lady working behind the counter was not friendly or did not show good...
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Dear jenna_samchar,
I am dishearten to learn of the unfortunate experience you had at our hotel, and we truly apologize for this mishap. I have brought this incident to the attention of our entire hotel staff. This winter we will be working on training our hotel staff to improve our customer service skills. Our goal is to provide our guest...
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Is the any thing I need to say? I am writing this at 230 in the morning because I cannot sleep due to the bed bugs.
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Dear HFM87,
I truly apologize for the unfortunate experience! A very reputable pest control company was dispatched to the property as soon we were aware of the issue. We can assure you we take corrective action immediately when issues like this arise.
Sincerely,
Ana
Blue Mountain Inn Management Staff
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The rooms are very loud and dirty, the stuff is verry unfriendly.
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Dear Alfred M,
Thank you for your guest feedback! We are working hard towards improving our customer service and the aesthetics of our property.
Once again thank you for taking the time to provide us with feedback, we greatly appreciate it.
Sincerely,
Blue Mountain Inn Management Staff
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Our room was very spacious and clean. Newly remodeled, but not finished yet. Overall, okay.
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Dear bdrogue R,
Thank you for taking the time to provide us with your guest feedback. We continue to make imporovements In all aspects of our hotel to exceed our guest expectations. We hope to see you soon in Blanding, UT, and hope you enjoyed your stay with the Blue Mountain Inn.
Sincerely,
Blue Mountain Inn Management Staff.
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This hotel displays a Comfort Inn sign, but it is NOT any longer part of that chain, and is not up to that standard. My room was spatious, newly painted and the bed and furnishings were new, however the maintenance was poor (loose fixtures, non-working shower controls, holes in walls, etc.). No hotel information in the room. None, not even...
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Dear A W ,
Thank you for bringing to our attention our need for improvements in maintenance, breakfast,and providing our guest with hotel information in rooms. We are in the process of a full property renovation and corrective action will be taken for the issues mentioned above. .
Thank you for the feed back, we greatly appreciate it!
Sincerely,
Blue...
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From my experience there, it was a bit of a mixed bag. Service was polite but problematic (mixed up reservation, computer problems, slooooow checkout). The breakfast was not very good. The room was good sized and reasonably clean with a couple of nice touches like complimentary toothpaste but the bathroom fan was broken. Normally, I would have probably given this...
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Dear Derek_UT
Thank you for the guest feedback! we have addressed the issue with our front desk management and the matter has been handled. As for the bedbug issue, we have also addressed the issue and have had very well known reputable professionals to handle the issue, and can assure you our guest will not encounter further bed bug issues...
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Our ac was not working when we arrived at the motel and when I approached the desk clerk with my problem she replied that the problem was not reported to her prior which is reasonable and told me we could be moved to another room. No sooner did she reply to me about moving me to another room when another...
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Dear MikeL980,
Thank you for the guest feedback, we have addressed the issue with our front desk staff. We have and will continue to provide customer service training to our hotels staff to improve our customer service!!!
Once again, thank you for taking the time to provide us with the feedback, it is very much appreciative, and hope you will...
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