Thank you so much for sharing your experience with us. I am glad to read that you were pleased with your stay at our Hotel. It is very rewarding to know that the Staff and I were able to provide you with a clean and quiet room for you to enjoy during your visit. Thank you again for your kind... More

Thank you so much for sharing your experience with us. We appreciate you letting us know that we need to look into the areas around our air conditioner's in the guest rooms. We are sorry for this issue, but are happy to read that we provided you with an overall great experience. Thank you again for your review. We would... More

ghostdance1965, It was very kind of you to take the time to publish such a positive review of your stay. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing is the public praise we get from our millions... More

Rxs143, I recently received a copy of your review, and wanted to take a moment to respond. Our company prides itself on providing great service and great rooms at great rates, which is why I was so disappointed to read your post. Please accept my most sincere apologies. Given how hard we work to provide our guests with outstanding accommodations,... More

Roguescot, It was very kind of you to take the time to publish such a positive review of your stay. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing is the public praise we get from our millions... More

It was very kind of you to take the time to publish such a positive review of your stay. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing is the public praise we get from our millions of... More

Yogeesh,K, Thank you for taking the time to review your recent stay. Given our company's commitment to superior guest satisfaction, I was disheartened to read that your stay wasn't 100% satisfactory. Please understand how truly sorry I am. I am grateful for the opportunity to respond to your concern. I have spoken with my staff and reviewed the importance of... More

I appreciate you taking the time to write such a great review about your stay with us at Extended Stay America Bay Area. It's great to hear that Taylor made your experience a "Home Away From Home" and that she was able to accommodate your needs. Thank you again for your review. We look forward to seeing you again, should... More

I would like to personally thank you for taking time out to write such wonderful things about your experience at our hotel. The staff and I are committed to providing each guest with friendly service, clean rooms and comfortable surroundings; it seems that we were able to do just that! Please know, it would be our pleasure to have you... More