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All 42 Waco hotels »

Country Inn & Suites By Carlson, Waco

2.5 of 5
1502 North I-35 Exit 338b, Waco, TX 76705
Hotel amenities
Ranked #21 of 42 hotels in Waco
3.5 of 5 stars 19 Reviews
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19 reviews from our community

    Trip type
Traveller rating
    6
    4
    5
    1
    3
Date Rating
Janiam33
Senior Contributor
25 reviews
8 helpful votes
5 of 5 stars Reviewed 18 December 2011

This hotel is nothing fancy - But it sure meets your needs you in are in Waco. We have stayed at this hotel 5 times in the last 6 months. It is in need of a remodel - (which it seems they are doing - with each visit something new is updated) The hotel is clean - the free breakfast... More

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Billie M
Carrollton, Texas
Reviewer
4 reviews
4 of 5 stars Reviewed 29 September 2011

The room was good, clean linens, good size. Decent complimentary breakfast,great location if you are visiting Baylor University! Parking spaces were REALLY small. Staff were very friendly. More

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GlobalPassion
OK.
Top Contributor
54 reviews
68 helpful votes
3 of 5 stars Reviewed 19 September 2011
1
person found this review helpful

We stayed with a group, but certainly would have stayed somewhere else if we were on our own...the breakfast was sufficient, and the helpers nice, though. The rooms are extra large by current standards, but the facilities are in badly need of repair and overall general upkeep. Every piece of furniture in our room was signficantly worn, and we found... More

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txtraveler46
txtraveler46
Top Contributor
81 reviews
25 helpful votes
3 of 5 stars Reviewed 5 December 2010

Rooms are a little worn. Clean sheets & towels. Good a/c. TVs wre tube type. Half the published channels were missing. Not fixed after two requests. Morning free breakfast was minimum. Booked here with large convention group. You get what you pay for. If I were booking for myself I'll go someplace else. More

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spottedskunk
Somerset, Pennsylvania
1 review
5 of 5 stars Reviewed 12 November 2010

Hi we are from Pennsylvania,and recently stayed a week at Contry Suites in Waco. I looked at comments before I booked,and decided to take a chance. The room was great,had our own exit, there is a wonderful laundry room so we did not have to bring dirty laundry home, hot breakfast each morning, complimentary newspaper,and weekend paper. ! I requested... More

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cx_waco, Manager at Country Inn & Suites By Carlson, Waco, responded to this review
19 November 2010

Thank you for your business and the kind comments. We are glad that you made it home safely and wish you all the best. Thank you - CIS Management. More

Texasboy1234
1 review
1 of 5 stars Reviewed 6 November 2010

We were skeptic when we saw where it was located, but changed our minds when we saw the inside. It was very nice for compared to our last hotel. Everything was smooth, except for a TV with a green tint. Things went from ok to worse when we had constant noise outside our room. We were situated near the stairs... More

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cx_waco, Manager at Country Inn & Suites By Carlson, Waco, responded to this review
19 November 2010

I apologize for the noise disturbance during your stay. We take complaints such as this seriously and attempt to address them immediately. I apologize if you felt the front desk clerk ignored your complaints, but the guests responsible for creating the noise were talked to and were told that they would be asked to leave if they continued to disrupt... More

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ghall7
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1 of 5 stars Reviewed 8 September 2010

Did not honor the rate quoted over the phone. I booked the room several weeks in advance. When everything in town was sold out, my rate went up. More

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cx_waco, Manager at Country Inn & Suites By Carlson, Waco, responded to this review
14 October 2010

We regret that this guest was not satisfied with the service provided to them, as it is our intention to provide each guest with the best customer service possible. The guest was given a rate as part of a group represented by a travel agent. Despite numerous attempts from the hotel, the travel agent failed to confirm the reservation dates... More

HoneyBlueEyes
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5 of 5 stars Reviewed 16 July 2010

This hotel is very clean. It is right off the service road of I-35, yet it is quiet. Huge parking lot. Very close to stores and restaurants. Staff is friendly. More

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travelbug1120
Dallas
Senior Reviewer
9 reviews
2 helpful votes
4 of 5 stars Reviewed 14 July 2010

Stayed for 4 days while visiting Waco and booked this hotel because of an internet deal. Was a bit nervous about it after reading other reviews, but was pleasantly surprised. The hallways were clean and well lit. The room itself was nice and clean, roomy and the staff was friendly and helpful. Breakfast included texas shaped waffles, and the other... More

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TexasCocoa
Texas
1 review
1 of 5 stars Reviewed 10 August 2009

I viewed a room prior to staying and that was one of their better rooms. The week that I stayed, the furniture was severely chipped and dented. The room had a mildew smell. The other guests had children continuously running up and down the halls making noise. There was a dog in the hallway another day barking at us. The... More

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cx_waco, Manager at Country Inn & Suites By Carlson, Waco, responded to this review
26 August 2010

We take comments as yours seriously in an effort to improve our overall quality and guest experience. Warm Regards. Country Inn & Suites - Waco. More

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Country Inn & Suites By Carlson, Waco Also Known As

  • Country Inn Waco
  • Waco Country Inn
Address: 1502 North I-35 Exit 338b, Waco, TX 76705

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Country Inn & Suites By Carlson, Waco
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