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Holiday Inn Tyler-South Broadway

3.0 of 5
5701 South Broadway, Tyler, TX 75703
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Holiday Inn Tyler-South Broadway
Ranked #10 of 30 hotels in Tyler
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83 reviews from our community

    Trip type
Traveller rating
    35
    24
    9
    12
    3
Date Rating
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 7 May 2013

Friendly staff and overall clean. Didn't have any problems with my room. Only complication was the service and wait time at the front desk. I ended up being double charged for my room. Once this was adjusted it was a great stay both nights.

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HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review
8 May 2013

Thank you so much for your comments regarding your stay at our hotel. I was happy to hear that the billing issue was resolved quickly. We appreciate our guests and hope you stay again when you are in the area. More

Branson West, Missouri
Top Contributor
53 reviews 53 reviews
19 hotel reviews
Reviews in 21 cities Reviews in 21 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 May 2013

When we arrived there was a very large grouphecking in. The front desk personnel handled our check-in without missing a beat. It was fast and efficient and we were in our room in no time. The hotel is well maintained and spotless. The rooms are well appointed and the linens and mattresses excellent. The shower was also excellent. The internet... More

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HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review
7 May 2013

Thank you so much for recognizing our hotel and staff members. We are happy to know that our efforts are paying off and our guests are happy when they stay with us. We are undergoing a multimillion dollar renovation and are anxious to get to the completion date. I was happy to see you enjoyed the sleeping rooms that have... More

Dallas, Texas
Contributor
19 reviews 19 reviews
18 hotel reviews
Reviews in 12 cities Reviews in 12 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 12 April 2013 via mobile

Have reading the reviews, I was really excited. But wow was I surprised at how much of a let down this place was, especially for a Platinum Elite Member. Pros: Good Value Close to major resteraunts and mall Nice staff Cons: Room was DISGUESTING. Stains on floor, trash on bathroom floor, spiders out of ac unit Staff was friendly but... More

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HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review
15 April 2013

Thank you for your comnents regarding your stay with us. I want to apologize for the miscommunication upon check in. As a PC member the free upgrade is upon availability only and unfortunately we were not able to accomdate due to high occupancy. I have looked over your history from time of arrival to check out and was unable to... More

Longview, Texas
Top Contributor
113 reviews 113 reviews
16 hotel reviews
Reviews in 35 cities Reviews in 35 cities
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed 19 March 2013

They try hard here but the older building and decor holds this property back. The rooms are clean but small. The bathrooms are clean but tiny. I do appreciate that the front desk staff recognized my Priority Club status as well as giving me an extended late check out time. Thanks!

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See 8 more reviews by tomthbomb for Tyler
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 January 2013

The room was very over priced , the lounge was closed !! When called and checked I'm asked about dinner and drink were told It closed at 9 . Was not opened. Room was at best a 79 a night room . Bed were old and hard ! Not a holiday inn room !!!!!!

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Houston, Minnesota
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 16 December 2012

Upon arrival we were greeted by a very welcoming staff . In a very clean Lobby. There was a luggage cart as you walked in the door . The parking lot was full because of the car club did have a little trouble parking I had a trailer with me but parked the trailer on the grass hooked to the... More

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Texas
Senior Contributor
40 reviews 40 reviews
40 hotel reviews
Reviews in 32 cities Reviews in 32 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 24 November 2012

From experiencing a LOT of hotels over the years—and writing a lot of reviews on them—I’ve come to realize that most of us have our own expectations upon arrival. I try to limit my expectations—and simply allow the experience to speak for itself. Here it is: Facility: large, obviously well-kept, and clearly almost finished with entire make-over; lots of parking,... More

Was this review helpful? Yes 1
Grapevine, Texas
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 of 5 stars Reviewed 8 November 2012

Two words: Ribeye Steak! This is a nice hotel. Clean Comfortable Rooms. Small fitness center but, provides access to local athletic club for hotel guests. The Restaurant is FANTASTIC. Not your ordinary Hotel Food. Ribeye Steak was one of the best I have ever had. Made to order Breakfast was terrific. This is a huge hotel - lots of room... More

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London, England
Senior Contributor
26 reviews 26 reviews
25 hotel reviews
Reviews in 22 cities Reviews in 22 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 7 November 2012

This hotel is a little tired and showing signs of age, and it looks nicer from the outside than it does on the inside. The rooms are just average, and don't have full black-out blinds (at least mine didn't) which is a problem if like me you are sensitive to sunlight waking you up in the mornings. I had stayed... More

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See 2 more reviews by RamblingRambler for Tyler
Magnolia, Texas
1 review
5 of 5 stars Reviewed 3 October 2012

There were two things that I appreciated the most during my stay at Holiday Inn. First, the bathtub had a handhold and grabbar to assist me in getting in and out of the tub. I'm in my seventies and this feature gave a sense of security. Secondly, the food and meeting room accommodations were excellent. I particularly enjoyed the homemade... More

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Additional Information about Holiday Inn Tyler-South Broadway

Also Known As:
Holiday Inn Tyler-South Broadway Hotel
Holiday Inn Tyler-South Broadway Hotel Tyler
Holiday Inn Tyler
Holiday Inn Select Tyler
Tyler Holiday Inn
Address: 5701 South Broadway, Tyler, TX 75703
Phone Number:
Region: United States > Texas > Tyler
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotels in Tyler
Price range (per night): ₹ 6,731 - 8,442
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Holiday Inn South Broadway is Tyler's largest full service hotel and is the business traveler's first choice when choosing a hotel in Tyler. Winner of a "Best of 2009" award by Texas Meetings + Events Magazine, it is easy to see why we are the meeting planners first choice as well. Families love us because kids eat and stay free in our hotel! Pets are welcome too! Check out our Holiday Inn hospitality soon! ... more   less 
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Holiday Inn Tyler-South Broadway
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