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BEST WESTERN Plus Southpark Inn & Suites

3.5 of 5
120 W Rieck Road, Tyler, TX 75703-3701
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BEST WESTERN Plus Southpark Inn & Suites
Ranked #7 of 30 hotels in Tyler
4.5 of 5 stars 20 Reviews
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20 reviews from our community

    Trip type
Traveller rating
    11
    7
    2
    0
    0
Date Rating
San Antonio, Texas
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 May 2012

Stayed at this hotel with my family for two nights over spring break before moving to the Sliverleaf resort for our last night in the Tyler area. Room was small but quite clean, bathroom was nice. My daughter fell in the shower due to a slippery tub. When I called to request a bath mat, I was told they did... More

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bestintyler, Manager at BEST WESTERN Plus Southpark Inn & Suites, responded to this review
8 May 2012

I'm glad to see that your overall stay was great - that is what we aim for! I am sorry to read about your child's tub slip. I've been here since we opened the doors over a decade ago and I can count on one hand the number of comments I have gotten regarding a tub being slippery. Although the... More

Houston, Texas
Senior Contributor
24 reviews 24 reviews
Reviews in 13 cities Reviews in 13 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 21 April 2012

This was one of the best priced (and ranked via Trip Advisor members) hotels in the Tyler area. It did not disappoint. My room was only $86 and it was large, VERY clean, and had a huge TV. As I was traveling on business, I appreciated the refrigerator and microwave as I didn't have the time or energy to eat... More

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Melissa Farmer, Manager at BEST WESTERN Plus Southpark Inn & Suites, responded to this review
23 April 2012

"ICTS1" Thank you so much for such a positive review on our property. We do pride ourselves in giving excellent customer care. We try in every way possible to insure our guests are happy, satisfied, and definitely want to return and stay with us again. We also can not Thank You enough for passing on the great review so others... More

Beaumont, Texas, United States
1 review
5 of 5 stars Reviewed 5 March 2012

We enjoyed our experience. The staff was excellent. The room was great and SUPER clean!! Will be staying there again!

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jethro0705, Manager at BEST WESTERN Plus Southpark Inn & Suites, responded to this review
7 March 2012

"cantontrip" Thank You so much for the great review and giving us the chance to treat you to superior customer service. We would love to see you again. Sincerely, Melissa More

Dallas
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 9 November 2011

Although I reside in the city I booked this room for myself and some friends that came into town for college homecoming. The hotel is in a great location close to the mall and most of the resturants in the city as well as several shopping plazas. The hotel staff was very friendly and when our bathroom sink stopped working... More

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jethro0705, Manager at BEST WESTERN Plus Southpark Inn & Suites, responded to this review
29 November 2011

Thank you so much for the wonderful review. We are so glad you enjoyed your stay and thank you for staying with us! More

Tulsa
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 9 October 2011

My cousin and I stayed at this hotel during a Canton weekend this year. Last year we were so impressed with the cleanliness, we had to stay there again. Unfortunatley, it was a little disappointing. We stayed on the 3rd floor. After exiting the elevator, it was apparent that the hall had not been vacuumed in a while. Furthermore, our... More

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jethro0705, Manager at BEST WESTERN Plus Southpark Inn & Suites, responded to this review
29 November 2011

I am so sorry you were not pleased with your stay in October. It is nice to NOW know that I can respond to your comments through trip advisor. Please know that we took your comments about house keeping very seriously. As soon as I read this review, I pulled the necessary paperwork to track down why you would find... More

Dallas
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 13 September 2011

For this hotel to be rated as only a 2 1/2 star doesn't give it the credit it deserves. I have been in 3 & 4-stars that didn't have the upstanding customer service and overall quality as I saw in this beautifully decorated hotel. Marc, who works at the front desk, was very extremely welcoming and courteous when I arrived.... More

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Tyler, Texas
Senior Contributor
21 reviews 21 reviews
Reviews in 17 cities Reviews in 17 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 8 August 2011
1
person found this review helpful

We just got back from an Ohio to Texas and back to Ohio driving vacation. This was the best place that we stayed at, and that includes the $150 a night place we stayed in San Antonio. The only two things that I had an issue with are the same two things I have issues with at every hotel, the... More

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See 2 more reviews by boilers78 for Tyler
Texas
Senior Reviewer
10 reviews 10 reviews
Reviews in 6 cities Reviews in 6 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 15 June 2011 via mobile

We usually stay at the Holiday Inn on Loop 323, but was able to get a room here for $40 cheaper per night. Overall, a good place to stay, but because it overlooks Broadway, you get all the noise that comes with it. I'd stay here again, but will ask for a room on the other side of the hotel... More

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See 2 more reviews by TexasLonghornmom for Tyler
Euless, Texas
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 June 2011

This is a lovely place to stay whether on vacation or business. Owned and operated by Natural Born Americans, the staff was friendly and gave exceptional service. Rooms were very large and clean, plenty of towels, luxury bedding, fluffy pillows, great beds, strong wifi service .Located in a quiet safe area, with shopping and restaurants within walking distance. The free... More

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See 2 more reviews by mamajanart for Tyler
Tyler, Texas
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 24 May 2011
1
person found this review helpful

I have stayed here for an extended period of time. Great clean hotel. Best breakfast. Excelent staff.

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See 2 more reviews by Desmond O for Tyler

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Additional Information about BEST WESTERN Plus Southpark Inn & Suites

  • Best Western Tyler
  • Tyler Best Western
Address: 120 W Rieck Road, Tyler, TX 75703-3701
Price range (per night):* INR5,480 - 5,480

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BEST WESTERN Plus Southpark Inn & Suites
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