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All 30 Tyler hotels »

Holiday Inn Express & Suites

2.5 of 5
3247 West Gentry Pkwy, Tyler, TX 75702
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Ranked #13 of 30 hotels in Tyler
3.5 of 5 stars 17 Reviews
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17 reviews from our community

    Trip type
Traveller rating
    6
    7
    1
    2
    1
Date Rating
Sea8ski
Flower Mound, Texas
1 review
4 of 5 stars Reviewed 23 December 2011

I dragged my 4 girls out to Flint Texas for my long timeshare meeting while they drove around in the van.Then drove to Tyler. So they were not really happy when we arrived at the Holiday Inn. The front desk attendant welcomed us and said she would have fresh baked cookies soon. We checked in and the room was nice... More

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ronnie e
McKinney, Texas
1 review
1 helpful vote
2 of 5 stars Reviewed 18 December 2011
1
person found this review helpful

None of our lamps worked, neither of our phones worked. Breakfast (albeit complimentary) was cold at 6:20 a.m. I've stayed at many Holiday Inn Express hotels and this one is old and icky. Won't stay here again. More

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WhoDatVan
Louisiana
2 reviews
3 helpful votes
1 of 5 stars Reviewed 30 November 2011
2
people found this review helpful

After driving 4 hours and shopping at Canton Trade Days for another 5 hours, we arrived at the Holiday Inn Express on West Gentry Parkway in Tyler, Texas. At check-in, the front desk manager stated that I had cancelled my reservations on October 5, which I had not. I received no cancelization number via email, no correspondence at all. I... More

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Tremt J
Beverly Hills, California
Reviewer
3 reviews
6 helpful votes
4 of 5 stars Reviewed 14 November 2011

I love this hotel! It was clean, comfortable beds, and great customer service. High speed internet access, comfortable seating in my room and more ... Will stay here, again, whenever I visit Tyler, TX! More

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Kiyonai
Tyler, Texas
1 review
3 of 5 stars Reviewed 17 September 2011

Our room was nice and wonderful, had a great TV and shower. The guy at the counter was super nice and helpful. I was really wanting to swim, which the guy up front said was fine even though it was after hours, as long as we were quiet. The pool was falling apart in some places and had quite a... More

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Allen Franklin, General Manager at Holiday Inn Express & Suites, responded to this review
21 September 2011

Thank you for choosing the Holiday Inn Express North Tyler in your recent accommodation needs. I am very pleased you enjoyed our new 42” flat screen TV’s and helpful staff! I do sincerely apologize for any inconveniences that were encountered in our outdoor pool & hot tub. Although cleaned daily, it seems these East Texas summers continually bring plenty of... More

MkBibble
College Station, Texas
Contributor
14 reviews
7 helpful votes
4 of 5 stars Reviewed 15 August 2011

After reading the reviews of this hotel, and looking at the VERY well presented photos, I guess I was expecting something really fantastic. It was ... okay. The front desk was very helpful when we were discussing dining options, and the Temper-pedic bed was SOOOOO nice! We stay at Holiday Inns a lot; as a matter of fact, we used... More

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bsanders_rip
Huntsville, Texas
Senior Reviewer
7 reviews
4 helpful votes
5 of 5 stars Reviewed 1 August 2011

This facility is very nice and the staff was very accomodating. For us it was a perfect location, centrally located for everything we wanted to see and do. The property we stayed at was located on W Gentry, in Tyler, right off the loop. The breakfast at the Holiday Inn Express is always the best and they have the best... More

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Allen Franklin, Manager at Holiday Inn Express & Suites, responded to this review
3 August 2011

Thank you so much for your kind words and the opportunity to accommodate you. I hope we have the pleasure of serving you again soon! More

davidmcurtis
Dallas
Reviewer
3 reviews
3 helpful votes
4 of 5 stars Reviewed 28 July 2011

In Tyler for business and stayed at HI. Room was clean, service was excellent. More

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Allen Franklin, Manager at Holiday Inn Express & Suites, responded to this review
3 August 2011

Thank you for visiting us and departing with such kind words. We look forward to seeing you here again and the opportunity to serve you soon. More

AaronS2
Austin, Texas
Reviewer
5 reviews
1 helpful vote
4 of 5 stars Reviewed 11 May 2011
1
person found this review helpful

Very large room with 50 inch flat panel and great picture. Room had refrigerator and micro. Found plenty of plasticware and paper plates. No fresh fruit or eggs the first morning. Better on day 2. Denny's across street was said to be dirty so I didn't try. No real dining options other than DQ or the Dominos Pizza button on... More

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APM11
Tyler, Texas
1 review
5 of 5 stars Reviewed 1 February 2011

Have stayed here many times, and always had a great experience. The rooms are very nice and the staff has always gone out of their way to do what ever it takes to make your stay a good one. More

Was this review helpful? Yes
Allen Franklin, General Manager at Holiday Inn Express & Suites, responded to this review
6 May 2011

Thank you so very much for allowing us the opportunity to serve you in your recent accommodation needs and for sharing your pleasant experience. We hope we see you again soon! More

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Holiday Inn Express & Suites Also Known As

  • Holiday Inn Tyler
  • Tyler Holiday Inn
Address: 3247 West Gentry Pkwy, Tyler, TX 75702

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