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All 16 The Woodlands hotels »

Courtyard Houston The Woodlands

3.0 of 5
1020 Lake Front Circle, The Woodlands, TX 77380
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Courtyard Houston The Woodlands
Ranked #14 of 16 hotels in The Woodlands
3.5 of 5 stars 19 Reviews
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19 reviews from our community

    Trip type
Traveller rating
    2
    4
    7
    4
    2
Date Rating
Thorndale, PA
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed 23 April 2012

I was booked to stay at the TownePlace Suites but they over-booked and moved me to the Courtyard. When I got there the elevator was out and I had to take the stairs. While this was not ideal, the hotel is nice and clean. My room was really nice. Also, the staff is very responsive and willing to accommodate. I... More

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Woodlands CourtyardGM, General Manager at Courtyard Houston The Woodlands, responded to this review
30 May 2012

Thank you for your feedback. I apologize you had a negative experience at our hotel and I want to assure you that these issues are being addressed! We value all of our guests' feedback and use it to evaluate what can be done to improve our hotel as well as what we are doing right. We hope you give us... More

San Francisco
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 9 April 2012

The good: the staff here is really friendly, helpful and capable. They go out of their way to be accommodating. It's nice that they have a little bistro downstairs for meals and drinks! The so-so: Rooms are ok, fairly standard. There's a pool and a fitness center. The bad: half the hotel rooms face the highway and the noise was... More

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Contributor
17 reviews 17 reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 22 March 2012
1
person found this review helpful

This was a very nicely run Courtyard. The receptionist was on the phone when I checked in, and so I had to wait a few minutes while she attempted to satisfy the caller. Another employee saw me and came over and checked me in. When I asked about getting something to eat, she gave me a free entree voucher for... More

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Austin, Texas
Senior Reviewer
10 reviews 10 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 10 September 2011
1
person found this review helpful

This is a wonderful hotel. I have no complaints. Lovely location in the pines with nearby restaurants and shopping. Easy access and great free parking. The hotel staff were especially nice.

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Dallas, Texas
1 review
1 of 5 stars Reviewed 24 June 2011

I reserved a 1 night stay at this hotel. after checking out at 11:33 AM the next morning and traveling four hours home, I checked my account. They had charged me for two nights and are trying to tell me I stayed two night and that is what my original reservation was for. They said management would look into it... More

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texas
Senior Contributor
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Reviews in 17 cities Reviews in 17 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 6 May 2011

I didn't like the location of this hotel, though it's perfectly adequate I guess. Decent workout facility - they didn't cram the equipment into a odd corner like they do at some hotels. Very small bathroom and no fridge in room were my two biggest issues.

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See 3 more reviews by donegal1 for The Woodlands
Washington DC, District of Columbia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 9 March 2011
1
person found this review helpful

Do not stay here until construction is complete! The second floor walls and floor are covered in drywall spackle and paint that sticks to your shoes. The noise during the day made it impossible to carry on a business teleconference, and the rate was raised $20 above the normal rate just for the conference. It was more expensive than the... More

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Aiken, South Carolina
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 26 February 2011

We are Marriott Gold Rewards members and stay at a lot of Courtyards. We chose this one specifically because of it's location for a recent wedding. We knew there would be construction noise, but often found ourselves greeted by workers coming and going from the elevators. It was rather scary with our small grand-daughter wanting to "push the buttons" to... More

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Minnesota
Senior Contributor
27 reviews 27 reviews
Reviews in 19 cities Reviews in 19 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 20 October 2010

This hotel is close to great dining and shopping in The Woodlands. Nice easy access to freeway as well. I have never had a problem with the staff and found everyone to be welcoming. I am looking forward to the renovations! Although rooms and lobby area are usually pretty clean, things are a bit dated. There are a lot of... More

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USA
Senior Contributor
22 reviews 22 reviews
Reviews in 21 cities Reviews in 21 cities
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 24 September 2010

I am a frequent business traveler and often stay at Courtyards. I was very disappointed in this one. My room seemed to have a layer of grime in places that are never cleaned (the basics were clean - bed, sink, bath), but the floor was covered in such a thick layer of dirt that my sock bottoms turned black after... More

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Tharaldson Hospitality, Owner at Courtyard Houston The Woodlands, responded to this review
28 September 2010

Thank you for your feedback. I apologize you had a negative experience at our hotel. I would like to assure you that we are taking major steps in improving our hotel and most importantly improving the overall experience for all our guests. We are making many significant changes during our complete renovation, which includes new carpet in all our rooms.... More

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Additional Information about Courtyard Houston The Woodlands

  • Courtyard The Woodlands
  • The Woodlands Marriott
  • The Woodlands Courtyard
Address: 1020 Lake Front Circle, The Woodlands, TX 77380
Price range (per night):* INR7,046 - 13,533

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Courtyard Houston The Woodlands
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