I reserved a 1 night stay at this hotel. after checking out at 11:33 AM the next morning and traveling four hours home, I checked my account. They had charged me for two nights and are trying to tell me I stayed two night and that is what my original reservation was for. They said management would look into it... More

I didn't like the location of this hotel, though it's perfectly adequate I guess. Decent workout facility - they didn't cram the equipment into a odd corner like they do at some hotels. Very small bathroom and no fridge in room were my two biggest issues. More

Do not stay here until construction is complete! The second floor walls and floor are covered in drywall spackle and paint that sticks to your shoes. The noise during the day made it impossible to carry on a business teleconference, and the rate was raised $20 above the normal rate just for the conference. It was more expensive than the... More

We are Marriott Gold Rewards members and stay at a lot of Courtyards. We chose this one specifically because of it's location for a recent wedding. We knew there would be construction noise, but often found ourselves greeted by workers coming and going from the elevators. It was rather scary with our small grand-daughter wanting to "push the buttons" to... More

This hotel is close to great dining and shopping in The Woodlands. Nice easy access to freeway as well. I have never had a problem with the staff and found everyone to be welcoming. I am looking forward to the renovations! Although rooms and lobby area are usually pretty clean, things are a bit dated. There are a lot of... More

I am a frequent business traveler and often stay at Courtyards. I was very disappointed in this one. My room seemed to have a layer of grime in places that are never cleaned (the basics were clean - bed, sink, bath), but the floor was covered in such a thick layer of dirt that my sock bottoms turned black after... More

My husband and I always stay at Courtyards when we travel with my high school swim team. This one was awful. The staff was not friendly, nor helpful. The hotel was old, and the rooms were so SMALL. There have been no upgrades to this hotel like you see in most other Courtyards. In fact, it is hard for me... More

I had to make a last minute reservation here. I agree with the previous user who said this hotel has not kept up with the upgrades for Courtyards. I am disappointed. I am a platinum and have over 150 Marriott nights per year. I will stay at a different Marriott next time I need to come to this area. More

This hotel has a great location and the beds are very nice. But they are NOT about customer service..... I will NOT stay at this location again !!!!! The staff are not very welcoming or about friendly customer service..... The problem that I had was a small problem with my reservation that was made online thru Expedia but I was... More