From the general manager to the room attendants to the front desk staff, this staff is awful. My experience with the customer service at this hotel was so bad that I actually stopped staying at all Marriott brand hotels.

My stay was a at home treat you like family / king stay. Warm reception from the time I checked in during my stay and when I checked out. From the General Manager, Sales Director and cleaning staff the service was above and beyond imanagible. I was there on business. The service given from all staff was subperb. They went... More

Nice room, nice decor and the beds are wonderful! We will stay here on our next visit. Close to everything. Mall, freeways, shopping and lots of restaurant choices. Chek out iron grill! Excellent!

Our usual location to stay in Texarkana. Good location, family friendly, clean with good service. Good hot breakfast buffet, now with china and real silverware.

I am a platinum Marriott member. I am a Diamond Hilton. I am a platinum Intercontinental hotels. Yes I live on the road. Fairfield Inn Texarkana,TX. is over the top. Some of the fastest internet access. Not the standard Fairfield Inn breakfast. China and silverware. A hostess clearing tables. You would think you are in a Marriott, Hyatt or Hilton.... More

What a great hotel to stay at. I have stayed here for the past three nights and have had great service and a great room for all three nights. Will stay her again. The breakfast each morining is more than you will receive at any Hampton Inn!

I stayed at this hotel for one night. The two best things about this hotel are that it is in a safe location (right next to a car dealership) and the lobby is nice. This hotel is new and clean, but it just feels cheap. The entire time I stayed there...I was thinking IKEA. The hotel lobby is misleading because... More

The Fairfield on Mall Drive is the most welcoming hotel I have experience. I travel with my job and always choose this hotel when in the Texarkana area. This hotel is very clean. The hotel staff is professional and courteous. They are very attentive to the needs of thier customers. The hot breakfast is great. The manager;s reception feel like... More

I book this place in oct under the Marriott site. I have never been to a bad Marriott, but this one does not rate a Marriott name. I check in around 1500hrs and was then inform by a sort of rude man. He told me I would have to pay more because I was retired military not active. Even though... More