My family recently stayed here on a family vacation at the end of March. Hotel was very clean. We had a two-bedroom suite complete with a kitchen/sitting area which was spacious for my family. The complimentary breakfast was excellent. Most surprisingly was the social hour with complimentary beverages (beer, wine, pop, juice, and milk) and light dinner (salad, vegetable stir...
More
Thank you so much for your kind words, we are delighted to know that you had such a great stay with us. We value every single one of our guests and do everything we can to ensure that they have a wonderful time with us. Thank you for recognizing our staff, good people are hard to come by and we...
More
we got this hotel through priceline. the hotel was clean, spacious, breakfast (included) had a great selection of hot and cold food. free computer access/copier and printer was useful. didnt really use the pool or gym, but both look nice. in a very good area, easy to get to local attractions ad highway 59. great stay for the price.
Thank you so much for your comments, we are very excited that you enjoyed your stay! The Residence Inn is a very safe, centrally located extended stay hotel that prides itself on providing our guests with a home feeling while they're away from home. Thank you for noticing our great breakfast selections, we also provide a Social Hour every Monday...
More
I had an extended stay from January 18 until March 16. The rooms are great for the size, but the cleaning is not so great. I have to write about the cooking staff. Blanca Barrios & Rosa of your cooking staff made me feel at home during my stay there. They always greeted me by name, and made sure that...
More
Thank you so much for your kind words about our Blanca & Rosa, they take great pride in everything they do, and it obviously gets noticed. They are one of our most precious Associates, they truly have a genuine concern for all of our guest's satisfaction and a commitment to make everyone's stay a great one.
We are so happy...
More
I was in Sugar Land on business two weeks ago. Based on Tripadvisor reviews, I made a reservation at the Residence Inn. Two of my colleagues, who had previously stayed at the Marriott Courtyard there (sister property, they share a parking lot) also stayed at the Residence Inn. All three of us were extremely pleased with our stay; my colleagues...
More
Thank you so much for sharing your experience, we are very happy that you enjoyed your stay with us. We truly appreciate the fact that you reported the uncomfortable noise that you encountered, it gave us the opportunity to fix it right away!
Yes, our breakfast is the best, even though I'm a little bias. Blanca is wonderful and takes...
More
Thank you for making Residence Inn Sugar Land my home away from home for the last 13 months.
Being on the road more than at home over that time, it really matters where I stay and I really enjoyed the home-like amenities such as the full kitchen, separate bedroom, nice (free) hot breakfasts, free wifi, cleaniness of the facilitites, and...
More
Dear Mr. Tony,
Thank you so much for your kind words, you were like family to us during your stay and we will miss you until you come back. We are very happy that you chose the Residence Inn Sugar Land for your home away from home and that you were able to enjoy our new look and amenities.
Congratulations...
More
Just checking out today after a 5 day stay. We were not aware that the hotel was undergoing major renovations when we booked our room. Upon arrival, we found the breakfast area, weight room, and the 2nd floor closed for renovations. Since I choose Residence Inn for their great breakfast, this was a big letdown. We arrived at the hotel...
More
Dear Guest,
Thank you so much for your comments, we value every one of our guests and welcome their feedback. We would like to apologize for the unpleasant surprise you had upon your arrival to the hotel. Renovations are never easy and quite chaotic but I am very happy that Erin was able to upgrade you to a newly renovated...
More
The hotel was very clean and the staff was very friendly. The furniture in the rooms were a bit dated but were also clean and very comfortable. The breakfast spread was great as was the evening social hour. The hotel is in a great location - close to shopping and restaurants. Overall a good value.
Stayed at this hotel for work the October 24-28th, 2011. Upon check in the staff was very friendly and accommodating. The room and the hotel in general was very clean and organized. They have great breakfast options from healthy cereals, yogurts and fruits to yummy eggs, sausages, waffles and many more options.
Every morning I was greet by a friendly...
More
Very friendly staff, check-in process was great, breakfast was good. Room smelled musty. Has mold growing on the matting of a picture, worn carpet, black on walls and ceilings around air ducts. I am a big fan of Marriott properties in general - and have stayed at this one dozens of times - but it is timje for a cleanup.
I'm platinum with Marriott so I prefer to rack up points, and that was honestly my only reason for picking this one. There were hotels closer, and my business pays for it, but I figured why not.
Wow, lucky call. This place was great! It was like staying in a nice small apartment. One that you dont have to clean...
More
If you own or manage Residence Inn Houston Sugar Land, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
16 Reviews
6 Reviews
17 Reviews
